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Meetings & Events Consultant

Inntel

England

On-site

GBP 25,000

Full time

30 days ago

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Job summary

An established industry player seeks a dedicated individual to join their vibrant team. This role focuses on delivering exceptional venue finding services for conferences and events, ensuring client satisfaction and achieving the best commercial outcomes. The ideal candidate will possess a positive attitude, excellent customer service skills, and the ability to work independently while following established processes. With a commitment to employee wellbeing and a culture that celebrates diversity, this company offers a supportive environment where your contributions will be valued. If you are ready to make a difference in the events industry, this is the opportunity for you.

Benefits

Flexible Working
Employer paid Health Cash Plan
Generous annual leave
Extra time off to volunteer
Lifestyle savings
Salary sacrifice schemes
Interest-free loans
Professional training and development
Employee assistance programme
Mental health training

Qualifications

  • Experience in agency or venue conference office/reservations.
  • Strong team player with outstanding customer service skills.

Responsibilities

  • Deliver an innovative venue finding service for events.
  • Ensure client expectations are exceeded with every booking.

Skills

Commercial awareness
Negotiation skills
Customer service skills
Attention to detail
Telephone manner

Tools

MS Office
Excel

Job description

Job Advert

Inntel has grown from a small family business to become the UK’s largest independent meetings and travel management company. We’ve been selecting venues, managing events and arranging business travel and accommodation for our clients for almost 40 years however, our culture has remained the same. We are a people-first company that prioritises the wellbeing of our teams above everything else.

We are an Equal Opportunities Employer and believe in hiring the best person for the job whoever they are, helping them thrive in their role and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please let us know.

Company Benefits
  • Flexible Working
  • Employer paid Health Cash Plan
  • Generous annual leave allowance, increasing with length of service
  • Extra time off to volunteer
  • Lifestyle savings through our partner Vivup
  • Salary sacrifice schemes
  • Interest-free loans
  • Professional training and development through the Skills Council and apprenticeship programme
  • Employee assistance programme
  • Mental health training for all employees
  • Reward and recognition schemes
  • Menopause policy in place
  • Regular social events
Main objective

The main objective of this role is to deliver an innovative and efficient venue finding service for conferences, meetings and events that exceeds client’s expectations every time. Strive to ‘get it right the first time’ for the client and achieve the best commercial result for Inntel on every booking.

What We Are Looking For
  • An energetic, positive and enthusiastic approach
  • A quick learner with exceptional eye for detail
  • Able to follow set processes but also to use own initiative
  • An independent worker with a desire to find solutions for our clients
  • Commercial awareness and negotiation skills
  • Excellent telephone manner
Must Haves
  • Industry working knowledge and experience – eg. agency background in and/or venue conference office/reservations/venue reception experience
  • Good understanding of MS Office and excel
  • A strong team player
  • Confident/friendly personality which is portrayed on the telephone and face to face
  • Outstanding customer service skills and a genuine interest in achieving the best result for the customer

Ready to apply? Please submit your CV highlighting any relevant experience to be considered for this position.

We look forward to hearing from you!

Department

Meetings, Events & Groups

Contract type

Permanent

Hours

40

Salary

24,960

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