Meetings & Events Co-ordinator

Casa Hotel is the highest AA rated 4-star hotel in Chesterfield, Derbyshire. An independently owned hotel which boasts a two-rosette restaurant, 100 bedrooms, 12 meeting rooms accommodating up to 280 guests and our beautiful Spanish themed Barca bar.

Our sister hotel is the award winning 4-star Peak Edge Hotel, a luxury boutique hotel nestled on the edge of Derbyshire’s Peak District National Park located 10 minutes’ drive from Chesterfield Town Centre. The hotel has recently undergone beautiful renovations and extensions to our restaurant and banqueting rooms, with plans for further extension.

A fantastic opportunity has arisen for an experienced Conference and Events Coordinator to join our established sales and hospitality teams!

The ideal candidate will be organised, an excellent communicator, have exceptional attention to detail and the passion to go the extra mile for our customers. Previous experience within a similar role is essential for the right candidate.

The role will be based full time at Casa Hotel, with the possibility of working at our sister hotel. The working week will be Monday to Friday, with occasional Saturdays as and when required.

What we offer you:

• 33 Holidays per annum
• 50% off food and 20% drink at our venues and discounted hotel stays
• Free, onsite parking
• Excellent training and development opportunities
• Required to work at both Casa and Peak Edge Hotel
• Complimentary staff meals provided

Skills required:

• Enthusiastic, keen, and welcoming towards clients.
• At least 1 year of experience in a high end corporate or hospitality venue in a similar role.
• Able to work as part of a close team.
• Organised.
• Good knowledge of Microsoft Office and Microsoft Teams.
• Great telephone manner.
• Knowledge of Opera Hotel Software is desired but not essential.

Responsibilities will include:

• Responding to all enquiries in a timely, confident & professional manner, taking every opportunity to upsell and identify sales opportunities.
• Use the chase system to push business, invite back previous clients and accelerate sales.
• Identification and development of new and existing business through research of the local and surrounding area, development & follow-up.
• Achieve sales targets related to meetings and events, be aware of competitor rates and contribute ideas to the Head of Sales.
• Conducting client show arounds and appointments, displaying a clear & comprehensive knowledge of the venue, menus, and packages.
• Work closely with the operations team to ensure the smooth running of special events. Conduct ‘final details’ meeting with the client and operations team member to solidify the requirements on the date of the event.
• Complete timed responses from inward and outward-bound enquiries, as well as agents including Venue Directory, Conference care etc.
• Deal with Barca Bar and Cocina Restaurant reservations as required, larger bookings are processed on to a function sheet, pass sheet and pre-order.
• Producing detailed proposals for prospective clients and client contracts, liaising to ascertain their precise event requirements, and ensuring clients are aware of the full terms of business.
• Managing the outsourcing of provisions for each event where required.
• Holding strong working relationships with all departments, including kitchen, front of house and head office.

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• A variety of training & development opportunities

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute to both Hotels, Chesterfield.

Experience:

• Event Management: 1 year (required)

Work Location: In person