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Meeting & Events Assistant

Klarent Hospitality

City of Edinburgh

On-site

GBP 40,000 - 60,000

Full time

2 days ago
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Job summary

An established industry player is seeking a Meeting & Events Assistant to join their dynamic team. In this role, you will be responsible for setting up meeting rooms, maintaining cleanliness, and delivering exceptional customer service. The ideal candidate will possess a positive attitude, strong communication skills, and a passion for creating memorable experiences for guests. This position offers excellent opportunities for personal development and recognition for hard work. Join a company that values its employees and rewards dedication with various incentives and benefits.

Benefits

Cash incentives for referrals
Long service recognition cash bonus
Meals provided during shifts
Discounted/free use of leisure facilities
Free car parking
Discounted hotel stays
Opportunities for personal development
Fully funded apprenticeships
Annual holiday entitlements
Pension enrolment

Qualifications

  • Passionate and willing to learn with a positive attitude.
  • Good communication skills and excellent grooming standards.

Responsibilities

  • Set up meeting rooms and ensure cleanliness for excellent guest experiences.
  • Welcome guests politely and manage queries efficiently.

Skills

Customer Service
Communication Skills
Teamwork
Attention to Detail
Positive Attitude

Job description

Job Ref: AM13983

Branch: The Caledonian Edinburgh

Location: The Caledonian, Edinburgh

Salary/Benefits: £11.80 Per Hour

Contract type: Casual

Hours: Full Time

Shift pattern: Varied work pattern, mainly evenings and weekends

Hours per week: 11.80

Posted date: 30/01/2025

Closing date: 21/04/2025

Would you like to work for a company that gives you:

  • £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
  • Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

  • Meals provided whilst on shift
  • Sales incentives and initiative rewards
  • Discounted / Free use of leisure facilities – “Hotel specific”
  • Free Car Parking – “Hotel specific”
  • Stays in our hotels at discounted prices or free stays in our hotels as one of our rewards & recognition incentives
  • Opportunities for your personal development within the Hotel Group Brand Portfolio
  • Fully funded apprenticeships – T&C’s apply
  • Annual Holidays entitlements inclusive of Bank Holidays
  • Opportunity to buy additional holiday entitlements
  • Pension enrolment

Does the below sound like you?

  • Passionate and willingness to learn
  • Positive attitude and someone who makes our guests smile
  • Genuinely friendly and caring
  • Enjoys working as part of a team
  • Ambitious and hard working
  • Good communication and excellent grooming standards
  • Ability to work morning, afternoon/evening, and weekends
  • Deliver exceptional customer experiences all the time

Klarent Hospitality are recruiting for a Meeting & Events Assistant

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role

As a Meeting and Events Assistant, you are responsible for setting up meeting rooms and ensuring all working areas are kept clean and tidy to deliver an excellent Guest and Member experience.

  • Ensure compliance of brand standards
  • Knowledge of menu content, menu changes, and promotional activities
  • Setting up rooms for conferences and events
  • Ensure the Conference and Banqueting areas are kept clean and tidy
  • Ensure Refreshment breaks are served at the correct times
  • Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
  • Welcome guests in a polite and friendly manner, ensuring exceptional guest service delivered at all times
  • Follow cash handling procedures, if required
  • Manage guest queries in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
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