Medical Support Secretary (NHS AfC: Band 2) - Cardiology - Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust; West Midlands Combined Authority; On-site; GBP 25,000; Part time

Job description

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Main area: Cardiology

Grade: NHS AfC: Band 2

Contract: Permanent

Hours: Part time - 16.5 hours per week (Monday - Friday - 09:00 - 17:00)

Job ref: 407-MLTC-7065539

Site: Walsall Healthcare NHS Trust

Town: Walsall

Salary: £24,169 per annum, pro rata

Salary period: Yearly

Closing: 22/04/2025 08:00

Interview date: 06/05/2025

Walsall Healthcare NHS Trust provides integrated acute and community healthcare in the West Midlands serving a population of 260,000 residents. We are committed to investing in our workforce and provide high quality, friendly and effective community health services from multiple sites covering Walsall.

Job overview

You will be working within our busy Cardiology Department to provide an efficient and effective secretarial support service as directed by The Care Group Support Officer to support the smooth running of the clinical team.

Main duties of the job

We are looking for a highly motivated individual to provide comprehensive administrative and clerical support to the Cardiology Department as directed by the Team Leader and/or Care Group Support Officer. The successful candidate must be able to work using their own initiative, and also as part of a busy team. Good communication skills are essential as the post holder will need to liaise directly with patients, consultants and other hospital staff.

Detailed job description and main responsibilities

1. Assist and support the team of Medical Secretaries to provide a comprehensive medical audio and word-processing service to the clinical team.
2. Communicate effectively with all members of the multi-disciplinary team including medical staff.
3. Use electronic data systems to make patient appointments under the supervision of Medical Secretaries.
4. Maintain, collate and compile data/information from appropriate IT packages in a prompt and efficient manner.
5. Provide secretarial support relating to office procedures including photocopying, taking phone calls, filing, faxing, and ordering medical records.
6. Arrange meetings for departmental team members as directed by Medical Secretaries.
7. Answer a wide range of internal and external calls, referring to Medical Secretaries where appropriate.

Person specification

Qualifications

• Excellent organisational skills
• Audio typing qualification or experience
• NVQ Level 3 or equivalent experience

Experience

• Previous experience in an office environment
• Basic knowledge of a range of Microsoft Office Programmes
• Previous experience of working in a Healthcare environment

Skills

• Good verbal and written communication skills

Knowledge

• Clear understanding of confidentiality and data protection issues
• An understanding of medical terminology

Please note your application will be transferred from the NHS Jobs system to the internal Walsall Healthcare Trac System. All correspondence will be sent via Trac.

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.

Application numbers

Please note this vacancy may close early due to high volume of applications.

Name: Richard Pillinger

Job title: Care Group Support Officer

Email address: [e-mail]

Telephone number: 01922605802

For any further details please contact Richard Pillinger on 01922 721172 Ext 5202.