Medical Secretary - Wyre Forest Health Partnership

NHS; Stourport-on-Severn; On-site; GBP 26,000 - 28,000; Full time

Job description

Medical Secretary - Wyre Forest Health Partnership

The Wyre Forest Health Partnership is looking for a dedicated and proactive Medical Secretary to join our friendly and supportive team. This is a fantastic opportunity to play a vital role in a busy healthcare environment ensuring our services run smoothly while delivering support to both patients and healthcare professionals.

We are looking for someone with strong attention to detail and excellent organisational skills to provide comprehensive administrative support to our GPs.

You will be based at one of our local practices and may be required to work collaboratively across sites as part of our wider team.

Please note, we are unable to offer Skilled Worker visa sponsorship for this role.

We value our team and invest in their well-being, professional growth, and job satisfaction. Our benefits package includes:

• Generous Annual Leave: 5 weeks of holiday plus bank holidays from the start.
• NHS Pension Scheme: Access to the NHS defined benefit pension scheme.
• Performance-Related Pay & Bonuses: Recognising and rewarding hard work.
• Career Progression & Training: We support your development through paid sponsorships, apprenticeships, and training programs in both clinical and non-clinical fields.
• Cycle to Work Scheme: Tax-efficient bike scheme.
• Paid Maternity & Paternity Leave: Enhanced parental leave after 24 months service.
• Team Events & Christmas Parties: We believe in celebrating our hard work with social events, including a fantastic Christmas party every year.

Main Duties of the Job

• Provide accurate and efficient audio typing, copy typing, and word processing support for GPs and other healthcare professionals. This includes letters, reports, patient referrals, meeting minutes, memorandums, and other documents.
• Coordinate, schedule, and arrange meetings as needed. Attend meetings and produce clear and concise minutes.
• Maintain well-organised and secure filing systems, both electronic and paper-based, to ensure information is easily accessible.
• Accurately file patient records and correspondence into electronic medical records systems.
• Handle incoming and outgoing telephone calls professionally, relaying messages and responding to queries where appropriate.
• Assist with the collection and preparation of data, statistics, and reports when requested.
• Create and maintain administrative and clinical system templates.
• Manage the end-to-end referral process, ensuring efficiency and accuracy.

Person Specification

Experience

• Experience of working in an office/admin environment.
• Computer literate including Microsoft Office products.
• An effective and good communicator.
• Ability to prioritise and manage workload.
• Working knowledge of clinical systems EMIS.
• Knowledge of clinical terms.
• Primary Care experience.
• Experience of dealing with the public.
• To have worked within a practice/health service setting.

Personal Attributes

• Commitment to providing a first-class service to patients.
• Team player.
• Flexible and adaptable.
• Ability to travel to other sites within WFHP.

Qualifications

• Educated to GCSE level (or equivalent), including Maths and English.
• Able to learn new software packages.
• AMSPAR Level 2/3 in medical terminology.
• Degree in a relevant field OR equivalent professional experience in an administrative or healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,000 to £27,450 a year. Pay range dependent on experience.