Enable job alerts via email!

Medical Secretary - Plastic Surgery

Torbay and South Devon NHS Foundation Trust

Torquay

On-site

GBP 20,000 - 30,000

Full time

21 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

An established industry player is seeking an enthusiastic Medical Secretary to join their secretarial team within the Head and Neck Department. This role is vital for providing comprehensive administrative support to the Plastic Surgery/Skin Oncology service. The ideal candidate will possess strong administrative skills, be proficient in audio typing, and demonstrate excellent customer care. You will be trained in patient records systems and hospital databases, ensuring a smooth workflow in a busy environment. If you thrive under pressure and enjoy making a difference in patient experiences, this opportunity is perfect for you.

Proven admin experience with a focus on customer care.
Willingness to audio type and provide support to clinical teams.

Provide administrative support to the Plastic Surgery clinical team.
Track investigations and audio type clinics accurately.
Assist with telephone enquiries from patients and liaise with staff.

Administrative experience

Audio typing

Customer care

Communication skills

Ability to work independently

Ability to work as part of a team

Microsoft applications

Patient records systems

Hospital databases (PAS, e-Referral)

We are looking for an enthusiastic member of staff to join our existing secretarial team within the Head and Neck Department as a Medical Secretary to our Plastic Surgery/Skin Oncology service within the Head and Neck Team.

The ideal candidate will have proven admin experience, be willing to audio type and be able to provide excellent customer care.

We will provide training for our patient records systems and the hospital databases, such as PAS and e-Referral system.

Experience of using Microsoft applications would be advantageous. We would expect the candidate to have proven relevant experience of working in a similar role.

If you are a good communicator and can work both independently and as part of a team, we would like to hear from you.

Key Responsibilities:

Responsible for providing in-depth administrative support to the Plastic Surgery clinical team and the wider department.
This will include tracking of investigations including those on Oncology pathways, audio typing of clinics, and ensuring all RTT and outcomes are completed accurately.
Assist with telephone enquiries from patients, GPs, and other agencies in a courteous and helpful manner, liaising with medical staff and other departments as necessary.

The Head and Neck Department consists of Ear, Nose and Throat, Oral and Maxillofacial Surgery, Orthodontics, Restorative Dentistry, and Plastic Surgery.

The Head and Neck service is very busy, and the secretarial team is key to ensuring things run smoothly and efficiently. It is imperative that each member of the team works well under pressure and as a team player, but equally important that they are able to work independently and prioritize workload effectively.

One of the main rewards of this role is knowing you have made a difference and enhanced a patient’s experience within the department.

For an informal discussion please contact: Rachel Murphy at rachel.murphy13@nhs.net or call 01803 656899.

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.