Medical Secretary - Neurology

Betsi Cadwaladr University Health Board; Bangor; On-site; GBP 20,000 - 30,000

Job description

Job Overview

Applications are invited for the position of a Band 3 Medical Secretary within the busy Neurology Department at Ysbyty Gwynedd.

It is essential that applicants hold the relevant qualifications as per the person specifications; previous medical secretarial experience would be desirable, as would a high level of audio typing skills and a good telephone manner.

The successful candidate must have a good understanding of MS Office applications including Word, Outlook, and Excel.

Main duties of the job

The post holder will possess excellent time management skills, be well organised, and have the ability to prioritise workload demands to meet strict deadlines whilst producing work to the highest standards.

The post holder must also have the ability to work both independently and as part of a team, using discretion, judgment, and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.

Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.

It is essential that the successful candidate has a flexible approach to work to meet the demands of the service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others, or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 700,000 across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in TRAC.

Person specification

Qualifications

Essential criteria

• NVQ Business administration L2 or equivalent experience or AMSPAR Level 3 Diploma in Medical administration or equivalent Medical Secretarial experience
• RSA/ OCR level 3/ ECDL or equivalent experience

Desirable criteria

• Management qualification or working towards.
• NVQ 3 Customer Service

Experience

Essential criteria

• Experience of coordinating administration activities. Experience of working as a medical secretary. Experience of organising workload and people.

Desirable criteria

• Previous NHS experience

Skills

Essential criteria

• Excellent communication skills
• Advanced typing skills
• Will work unsupervised
• Excellent customer service skills
• Excellent organisational skills
• Will prioritise own workload
• Minute taking experience

Knowledge

Essential Criteria

• Knowledge and ability to use Microsoft office applications
• Evidence of Continual Personal Development

Desirable criteria

• ESR self-service (or equivalent experience of application)
• Knowledge of Referral to Treatment process (RTT)

Personal Qualities

Essential Criteria

• Good team working ethic
• Enthusiasm and commitment
• Proactive and positive attitude
• Be innovative to meet the challenges of a changing organisation
• Customer focused approach

Other Relevant Requirements

Essential criteria

• If required, be able to travel between sites if relevant to the demands of the post

Desirable criteria

• Welsh speaker