Medical Secretary/Lipid and Quality Data Administrator

NHS; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job description

Medical Secretary/Lipid and Quality Data Administrator

University Hospitals Sussex NHS Foundation Trust (279)

The Blood Sciences department within Pathology at the Royal Sussex County Hospital are excited to advertise this opportunity to join our team working with our Lipid Clinic Coordinator and Office Manager in delivering a high quality standard of data collection and patient related correspondence.

To provide a comprehensive and efficient secretarial and administrative service to our Consultants, ensuring all work is prioritised according to the demands of the service. Managing own workload and acting on an independent basis as required by an experienced Medical Secretary/Data Administrator.

You must have excellent interpersonal skills and be able to communicate with NHS colleagues, patients and relatives by email, telephone and face to face.

You must be able to prioritise your workload, be good at time management and have the ability to meet deadlines.

You must be adaptable and have the ability to embrace change.

Knowledge of working in a hospital environment or similar environment is desirable but not essential.

This is a full time position working 37.5 hours per week.

Main duties of the job

To provide a skilled and in-depth administration and secretarial service for the Blood Sciences section of Pathology. This will include arranging appointments and producing letters for the Lipid Clinic, along with other administrative services (including minute taking) and supporting the Office Manager as required. Experience with G2 and Careflow is essential.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Job responsibilities

Deal with incoming telephone calls from other trust staff at all levels, patients, company representatives, and external service users in an efficient and courteous manner, transferring them appropriately if required.

Deal with either face-to-face or telephone queries which may be of a highly complex nature.

Communicate with medical staff. Organise and proactively manage meetings, including venue and invitations as required by Pathology Management, the Quality Team, the Pathology Services Manager or/and other Senior Laboratory staff.

Troubleshoot investigations that have been carried out incorrectly by contacting individual patients and arranging repeat testing, ensuring that the samples are taken under the correct conditions.

Attend staff meetings as appropriate. Attend Management and Network meetings and take minutes of a sensitive, confidential nature, which will require collating and producing on a daily basis. Communicate information, risks, issues, and dependencies, including briefings and reports to project teams, sponsors, plus a range of internal and external staff. Collate and publish a monthly bulletin for Blood Sciences.

Organise own work schedule to provide an efficient secretarial and administrative support service for the Pathology Department.

Support the Office Manager and Lipid Clinic Coordinator with their responsibilities as required.

Type patient letters and reports (either audio tapes or copy typing).

Sort and distribute incoming post appropriately.

Contribute towards and implement changes in Trust and departmental protocol and policy which may have implications for service users.

Candidate Information Pack:

Person Specification

Motivation

• Why do they want to work for us (not necessarily the NHS)

Administrative Skills

• Experience and Qualifications

Communication

• Evidence of effective communication

EDI

• Evidence of recognising uniqueness

Equality, Diversity & Inclusion

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Sussex NHS Foundation Trust (279)