Medical Secretary in Paediatrics

Job summary

This is an exciting opportunity to work within the Admin Team providing secretarial support for staff within the Paediatric Department.

Main duties of the job

1. To provide a complete Medical Secretarial service, audio typing/proof reading & composition of letters, providing a fast & accurate copy & audio typing/proof reading service.
2. To provide cover for the Reception/Administration Team in the absence of colleagues, greeting patients & booking in & out of Clinics & any administration duties required.
3. Liaising with Nurses, Doctors & staff members to provide a quality service for the patients.
4. To share responsibility for the smooth running of the Department.
5. To provide a first point of contact, answering telephone inquiries, taking & relaying messages & establish the priority of issues & taking action. To enter requests and keep the Trust database up-to-date for follow up appointments.
6. To deal with incoming correspondence, scanning and uploading to patient records.
7. To make best use of information technology, i.e. Windows software & to be involved with the changing technology when available.
8. To provide Secretarial/Reception cover across the Paediatric Department as directed.
9. To be flexible to the needs of the Directorate & Trust.

About us

At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Date posted

15 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience Dependent on years NHS Service

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

427-7049378

Job locations

Paediatrics, Royal United Hospital, Bath

Combe Park

Bath

BA1 3NG

Job description Job responsibilities

Please see attached Job Description and Person Specification for further information regarding main responsibilities.

Person Specification

Qualifications and Training

Essential

• Able to demonstrate literacy and numeracy skills
• Able to demonstrate audio typing / typing skills

Desirable

• IT Experience Customer Care Training

Knowledge & Experience

Essential

• Understand the need for strict confidentiality.
• Experience of administration work.
• Experience of working with the public and a team.
• Experience of medical terminology

Desirable

• Previous experience of working in the NHS or similar health care setting (patient /customer focused environment)
• Knowledge of and previous experience of using Millennium and Microsoft Office.

Skills

Essential

• Ability to work as a team
• Ability to perform basic functions of Microsoft Office.
• Ability to communicate effectively.

Desirable

• Ability to prioritise own workload.
• Able to act on own initiative and understand limitations of own role and knowledge.
• Able to use Millennium

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Paediatrics, Royal United Hospital, Bath

Combe Park

Bath

BA1 3NG

Employer's website

https://www.ruh.nhs.uk/