Medical Secretary

Leeds Teaching Hospitals NHS Trust; Wirral; On-site; GBP 26,000 - 30,000; Full time

Job description

Job Summary

An exciting opportunity has arisen for a Medical Secretary within the Medical Division working within Department of Diabetes and Endocrinology on the Arrowe Park site.

The successful candidate will have the AMSPAR qualification or equivalent experience; they should be organised, approachable and happy to help.

Main duties of the job

This interesting and varied role requires the ability to work well on your own initiative whilst being committed to teamwork as you will need to work with others to meet the patients' needs.

This position also requires good communication skills, the ability to meet the demands of working in a busy environment and is able to represent the department with due professionalism.

You will responsible for implementing and managing systems for the office/team workload, ensuring work is completed within strict timescales.

You will need to exercise your judgement and initiative based on experience and knowledge of arising problems and taking appropriate action to resolve situations, including follow up with investigation results, ensuring that all results are presented to medical staff and subsequently auctioned/filed into patients medical records.

You will have the ability to work under pressure, prioritise your workload and to deal with confidential and sensitive issues in a professional manner.

Minimum Requirements

• Minimum of 2 years secretarial experience
• Audio-Typing experience
• AMSPAR Medical Secretarial Diploma or equivalent experience
• RSA 111 Word Processing (or equivalent)
• Good IT Skills/ ECDL would be desirable

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Job Details

Date posted: 26 March 2025

Pay scheme: Agenda for change

Band: Band 4

Salary: £26,530 to £29,114 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 408-25-206

Job Locations

Arrowe Park Hospital
Arrowe Park Road, Upton
Wirral
CH49 5PE

Job Description

Responsibilities

Please see Job overview & attached Job description for further information about the Medical Secretary position available with WUTH.

Person Specification

Qualifications

Essential

• AMSPAR Medical Secretarial Diploma or equivalent experience
• RSA III word processing or equivalent
• Experience of Audio-typing
• Experience of using own initiative and prioritising workload, using organisational skills
• Previous administrative experience working within the NHS or medical environment

Desirable

• Experience of supervising more junior staff

Knowledge & Skills

Essential

• Excellent IT skills including use of Microsoft Office
• Excellent time management/ organisational skills
• Awareness of Trust guidelines regarding complaints, confidentiality etc.
• Awareness of relevant NHS/departmental targets for example 18 week RTT and cancer

Desirable

• Experience of using CERNER or relevant patient database

Personal Attributes

Essential

• Ability to deal with sensitive issues with tact and diplomacy
• Polite, conscientious, courteous and of smart appearance
• Able to recognise and escalate issues out of scope of role
• Ability to exercise independent judgement when problems arise

Desirable

• Ability to remain calm when working under pressure
• Ability to communicate in a professional manner with patients, relatives, Trust staff and other departments
• Ability to work independently or as part of a team - self-motivated

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Employer Details

Employer name: Wirral University Teaching Hospitals NHS Trust

Address: Arrowe Park Hospital
Arrowe Park Road, Upton
Wirral
CH49 5PE

Employer's website: https://www.wuth.nhs.uk