Medical Secretary

Northumbria Healthcare NHS Foundation Trust

We are looking for an enthusiastic and motivated individual to join our Team as a Relief Medical Secretary to support the Colorectal Department within Surgery at North Tyneside General Hospital. Applications are invited from suitably qualified and experienced candidates to join our busy administrative team to provide secretarial support to the Consultants and wider clinical teams.

Main duties of the job

1. Responsible to Senior Secretary's.
2. Act up in absence of Lead Secretary for periods of annual leave/short-term sickness absence.
3. Provide comprehensive secretarial service to the colorectal department.
4. Manage diaries, support MDT, support with audio typing, arrange/minute meetings, communication with GPs & patients.
5. Advanced typing & transcription of clinical & non-clinical documents (OCR 3 or equivalent qualification/experience).
6. Support effective utilisation of OP clinic capacity.
7. Support management of all patient journeys including target administration e.g. GP referrals, 18 week RTT, Cancer 2ww, Typed communication to GPs.
8. Support Lead Secretary with induction/training of new staff, sharing knowledge with colleagues.
9. Resource management - ordering of supplies & equipment.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job responsibilities

To provide a full secretarial service to the Surgery consultants and wider clinical teams. The successful candidate will provide transcription, administrative and secretarial support service to the team. The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.

Knowledge of IT packages and their applications is essential. Support on the use of the G2 software package will be provided within the surgical directorate. ECDL and knowledge of PAS and previous experience of working within the healthcare environment would be desirable.

Person Specification

Qualifications

• Typing Qualifications and/or equivalent or relevant typing/word processing experience.
• NVQ Level 3 in Business admin or Customer Care or equivalent experience.
• GCSE English Language grade C or above or equivalent qualification.
• Knowledge of Medical Terminology & procedures.
• ECDL / advanced ECDL.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Northumbria Healthcare NHS Foundation Trust

£24,071 to £25,674 a year pro rata per annum