Medical Secretary

Medical Secretary, Private Healthcare, W1

£34,000 - £41,500 + paid overtime + benefits

Are you an approachable, flexible and highly organised medial secretary looking for a great new opportunity?

Do you enjoy providing the best possible support through positive and efficient communication?

Are you IT-savvy with experience using electronic medical records systems and CRM?

And would you love to work as part of a fast-paced team in a globally recognised medical institution?

Our client is looking for a highly motivated medical secretary to work as part of a small team supporting highly-respected Doctors in Executive Health. Knowledge of the Arabic language would be helpful.

What you’ll be doing day to day:

• Owning patient care coordination and providing secretarial support to Consultants
• Building strong and trusting relationships with patients
• Scheduling complex workflows, managing phone calls and online requests
• Navigating correspondence with patients and healthcare providers, ensuring follow-up documentation is distributed
• Managing medical records, imaging, lab results etc
• Interacting on a daily basis with patients, customers, referring physicians, health staff and family members

The skills you need to bring:

• 5 years’ experience providing secretarial support in a fast-paced medical environment
• Patient focused and service orientated approach
• Ability to make independent decisions using sound judgement
• Ability to work quickly, sometimes under pressure, and always with impeccable attention to detail
• Fluency in English with strong verbal and written communication skills essential
• Knowledge of the Arabic language would be beneficial
• Ability to troubleshoot, problem solve and balance conflicting demands
• Strong keyboarding and computer skills
• Discretion and empathy