Medical Secretary

ASA Recruitment; Dundee; On-site; GBP 1,000; Full time

Job description

Medical Secretary / Receptionist - Psychological Therapies Service
* Location: Dundee
* Rate of Pay: £13.91 per hour
* Hours: 37 hours per week

Are you an organised and compassionate individual with strong administrative skills? We are looking for a Medical Secretary/Receptionist to join the Adult Psychological Therapies Team in Dundee.

About the Role

As a key part of the team, you will provide comprehensive administrative and secretarial support to ensure the efficient running of the service. This role requires excellent communication, IT proficiency, and the ability to prioritise tasks in a fast-paced environment.

Key Responsibilities

1. First point of contact for telephone and in-person enquiries, ensuring they are handled sensitively and efficiently.
2. Manage electronic diaries, booking appointments, meetings, and coordinating schedules for clinical staff.
3. Provide secretarial support, including audio typing, filing, photocopying, and drafting correspondence.
4. Maintain and update IT systems such as Trakcare and MIDIS to ensure accurate patient records and reporting.
5. Process referrals, collate necessary documentation, and adhere to relevant guidelines and timescales.
6. Support the service in monitoring and evaluation processes, including Clinical Governance requirements.
7. Ensure the reception area and clinic rooms are well-maintained and stocked with necessary resources.
8. Work collaboratively with Partner Organisations, GP practices, and other departments across Tayside.

What We're Looking For

1. Previous experience in a clinical or healthcare setting with knowledge of IT systems like MIDIS/Trakcare.
2. A secretarial qualification or relevant administrative experience.
3. A conscientious, caring, and non-judgemental approach to work.
4. Strong communication and organisational skills, with the ability to manage multiple tasks efficiently.
5. A team player with a friendly and professional attitude.

If you're looking for a rewarding role where you can make a real difference in a supportive team, we'd love to hear from you!