Medical Secretary

NHS; Carlisle; On-site; GBP 26,000 - 30,000; Part time

Job description

Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust

East Cumbria Community Treatment Team (CTT) Administration Services.

An opportunity has arisen for a part-time (22.5 hours per week) permanent B4 Medical Secretary to join our transforming East Cumbria CTT. This is an exciting time for North Cumbria Adult Mental Health Services which are undergoing transformation works as a pioneer team in CNTW. Administration services are contributing to this NHS long-term plan. This position would be ideal for organised, responsive, and motivated individuals who are committed to supporting our medical personnel.

This post could provide an ideal development opportunity for those wishing to take their next step within NHS administration and would like to learn further skills. Training and development opportunities will be provided - the service is committed to upskilling our workforce via CNTW Academy.

Full support will be provided by experienced staff onsite and the candidate will have access to peer support. This is a senior role and the post holder would be required to assist the Administration Team Lead/Pathway Coordinators with the day-to-day management of the workflow within the service to support and train administrative colleagues as required.

Please note there may be occasions when you are requested to travel to one of our other North Cumbria bases or provide remote working to support and/or cover for absent colleagues to ensure we have sufficient cross-cover in the teams.

Main Duties of the Job

The post holder will provide a proactive, comprehensive secretarial service and support to allocated Consultants and Medics within the service. The post holder will be able to evidence:

• Excellent verbal and written skills and communicate professionally and effectively at all levels.
• Confidence in prioritising and negotiating conflicting workloads and managing time accordingly.
• Exceptional organisational skills, a flexible approach to work, experience of accurate high-volume minute taking, and reliable diary management.
• Experience as a medical secretary or equivalent.
• Reliable diary management - proactive in addressing minor conflicts and problem-focused in suggesting potential solutions.
• Proven experience of working with Microsoft Office packages and excellent keyboard skills.
• Effective minute-taking skills and ensuring all actions are acted upon, which may include live typing.
• Ability to be self-directed, motivated, and able to contribute positively within a team.
• Strong organisational skills to structure day-to-day tasks.
• Demonstration of flexibility in the role.
• Desirable: A working knowledge of electronic patient record systems (i.e., RiO) - training will be given.
• Desirable: The successful applicant must be able to meet the mobility requirements of the role; therefore, a current driving licence and access to a car is desirable.

About Us

We aim to attract and retain a diverse, talented, and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career.

Job Responsibilities

To express an interest in this post, please describe your suitability and skills in line with the enclosed B4 Medical Secretary job description. You should currently hold the required level of qualification or have proven experience as outlined in the essential criteria; if you do not meet this criteria, you may not be shortlisted.

Note: The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate in all relevant training courses appropriate to the role.

The post holder may also undertake additional duties as directed by the Administration Manager. The successful applicant would start as soon as operationally able.

For informal discussions or site visits, please refer to the contact information section.

Please note remote working opportunities cannot be considered for this role.

This vacancy may close early if a sufficient number of applications are received.

Please find attached job description for full details. We welcome your application.

Person Specification

Education and Qualifications

• RSA Level III/OCR3 in Text Processing/NVQ 3 in Business and Administration (including text preparation) plus knowledge acquired through further experience.
• Educated to O-Level/GCSE standard.

Knowledge and Experience

• Working knowledge and experience of Microsoft applications (minimum 1 year).
• Knowledge and understanding of relevant medical terminology.
• Working knowledge of Patient Information Systems, e.g., RiO.
• Experience of using stock ordering and reporting systems.
• Working knowledge of CPA, Mental Health Act, and Safeguarding documentation and procedures.

Skills and Competencies

• Knowledge of NHS Procedures and Policies.
• Excellent interpersonal and communication skills, both verbal and written.
• Shorthand skills.

Experience

• Minute-taking skills and experience.
• Minute taking experience in a similar environment (e.g., patient meetings).
• Willingness to learn.

Role/Team Specific Requirements

• Able to work under pressure to meet deadlines.
• Discreet in handling sensitive and confidential information.
• Good organisational and planning skills.

Additional Requirements

• Able to meet the mobility requirement of the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust

£26,530 to £29,114 a year pro rata per annum.