Medical Secretary

NHS; Altrincham; On-site; GBP 25,000 - 35,000; Full time

Job description

Job Responsibilities

• Responsible for the provision of high quality and efficient administrative and secretarial service.
• Prioritise work resulting from opening post, dealing with any correspondence where necessary and reporting any issues which need to be escalated.
• Responsible for ensuring that day-to-day workload is organised, managing the consultants diary and ensuring that priorities are identified.
• Must have experience working in a secretarial role.
• Previous experience of typing, formatting of clinic letters, reports and non-clinical letters.
• Track record of ensuring prescriptions are signed off for collection.
• Choose and Book - Knowledge.
• EMIS Web - Experienced.
• EMIS Tasks Management.

Main Duties of the Job

To provide secretarial and administrative support to the doctors, management team and health professionals involving word processing, EMIS Web Tasks management and Choose and Book System with general clerical work.

About Us

Located in the heart of Timperley Village, we are an eight thousand strong patient caseload, with Two GP Partners, Two Salaried GPs, Two Part-time Medical Secretaries, One Practice Manager, One Office Manager, One Senior Practice Administrator, two clinical pharmacists, three first contact practitioners, One Emergency Care Practitioner and six reception staff. We are housed in a purpose-built state of the art GP Practice, with modern amenities, to accommodate a busy friendly GP Practice.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Actively reporting of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role.
• Undertaking periodic infection control training (minimum annually).

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognize people's needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Person Specification

Experience

• Medical Secretary within hospital or GP Practice - 2 years - Essential.
• Experience of working in Primary Care.
• Experience of working in GP Practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.