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Medical Receptionist

WomanCare Centers

England

On-site

GBP 10,000 - 40,000

14 days ago

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An established healthcare practice is looking for a dedicated clerical staff member to join their dynamic team. The ideal candidate will be passionate about providing exceptional customer service while managing a variety of tasks in a fast-paced environment. This role offers an opportunity for personal growth and development, as well as a supportive workplace that values teamwork and collaboration. With competitive benefits and a commitment to a positive work culture, this position is perfect for someone eager to make a difference in patient care and contribute to a thriving practice.

Paid Time Off

Major Holidays Off with Pay

Competitive Benefits Package

Opportunities for Growth

Supportive Work Environment

Must have prior customer service experience and great attention to detail.
Ability to multitask and learn in a dynamic environment is essential.

Answer phones and assist patients efficiently.
Check patients in/out and manage demographic updates.
Process referrals and navigate electronic medical records.

Customer Service Skills

Multitasking

Attention to Detail

Computer Efficiency

Insurance Experience

Prior Customer Service Experience

Desire to Learn

Electronic Medical Record (Athena)

Our OBGYN practice is seeking to enhance our clerical staff with the addition of a new full-time member to our dynamic team. The right candidate should possess a desire to provide high-quality customer service with efficiency and compassion. A growth mindset is vital in this position as we all have an opportunity to learn more every day.

Essential Functions:

Answering phones and assisting patients via our multiphone system.
Prioritizing tasks in an ever-evolving environment.
Checking patients in and out and updating demographic information.
Reviewing provider schedules to identify and correct as appropriate.
Obtaining insurance benefits for patients and quoting payments due at the time of service.
Collecting Payments.
Processing incoming and outgoing referrals.
Navigating our electronic medical record.
Processing appointment requests via portal, email, and phone.
Protecting patient health information.
Various other tasks as needed to meet the needs of our practice.

Qualifications and Requirements:

The desire to learn.
The ability to multitask.
Excellent attention to detail.
Great customer service skills.
Experience with insurance is a plus.
Prior customer service experience is a must.
Computer efficiency.
Prior use of an electronic medical record (especially Athena) is a plus.

Some of the things you can expect once joining our team:

Paid time off that will increase with tenure.
Major Federally recognized holidays off with pay.
A competitive benefits package with optional supplemental benefits.
Leadership is dedicated to cultivating and maintaining an environment that is positive and fuels growth.
Opportunities that provide healthy challenges.
Coworkers push you to succeed.

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