Medical Receptionist

Job Description:

IVF London is an established business offering bespoke fertility care and treatments to our clients. We are seeking a highly motivated individual looking to build a career in administration and as front of house. You will be required to work on weekends at least twice a month.

Ideal Candidate Should Have:

1. A friendly personality with knowledge or interest in fertility.
2. Approachable and flexible in their work, able to gain our clients' trust.
3. Experience in Microsoft Office Suite.
4. Excellent spoken and written English.

Experience:

1. 1-2 years of experience in customer service and administration.

Languages:

1. Excellent English; any other European or Asian language will be highly desirable.

Core Duties Will Include:

1. Answering the telephone and taking telephone bookings and payments.
2. Calling clients to ensure that the data we hold on them is up to date.
3. Creating patient files.
4. Dealing with patient referrals.
5. Typing up dictated letters.
6. Taking meeting minutes.
7. Creating invoices.
8. Sending literature packs to our clients.
9. Data entry.
10. Diary management.
11. Creating audits.

The scope of this role has the potential to expand significantly for the right person. You will need to be IT literate and comfortable operating both via email and over the telephone. We will provide training on the specific systems that we use.

Job Types: Full-time, Part-time
Work Location: In person
Salary: £23,000 – £25,000 yearly
Starting Time: Immediate start!