Medical Receptionist

Essential Criteria

Receptionist Role

Part Time - 25 hrs+ per week Monday - Friday, - 8:30am - 1:30pm/1pm - 6pm combination of mornings and afternoons as per rota

A waiting list may be compiled for any similar posts that arise over the next 12 months.

The successful candidates will have the following qualifications, skills & experience:

• 4 GCSEs (grade A-C) including English & Mathematics or equivalent or 3 years administration office experience gained within the last 5 years.
• Previous experience of IT use in the workplace.
• Minimum 6 months experience of dealing with members of the public (face to face and telephone).
• Excellent telephone manner.
• Ability to work as part of a team and on your own initiative.
• Ability to multi-task.
• Excellent communication and organisational skills.
• Flexibility to cover sickness and holidays if necessary.

Preferable Criteria

• Minimum 6 months experience in a medical environment, in particular a GP surgery.

We reserve the right to increase the minimum length of experience (public and/or medical environment) for short-listing purposes.

Please ensure your CV includes the length and type of experience in line with the essential/preferable criteria above. Failure to do so will result in your application not being successfully short-listed.

Core Responsibilities include but are not exhaustive:

• General reception duties – greeting patients and professionals in person and on the telephone.
• Making/cancelling appointments.
• Organise prescriptions when authorised.
• Co-ordinate patient appointments, hospital letters, prescription requests and information with the whole practice team.
• Diary management.
• Maintain a tidy reception desk, GP rooms and waiting areas.
• Organising, filing, scanning and maintaining patient records.
• Providing information regarding practice services.
• Entries into patient’s computer records as directed.
• Liaising with pharmacists, nursing homes and other agencies.
• Maintain prescription and equipment security.
• Any other relevant tasks allocated by the Practice Manager or Doctors.

Job Types: Part-time, Permanent

Pay: £12.50 per hour

Expected hours: No less than 25 per week

Benefits:

• Company pension.
• Free parking.

Schedule:

• Monday to Friday.

Ability to commute/relocate:

• Belfast, BT11 9EA: reliably commute or plan to relocate before starting work (required).

Application Question(s):

• Do you have previous experience working in a medical environment?
• Do you have previous experience of IT in the workplace?
• Do you have a minimum of 6 months experience working with the public (face to face and telephone)?

Education:

• GCSE or equivalent (required).

Work Location: In person

Application deadline: 02/02/2025

Reference ID: Medical Receptionist 11/24