Medical Operations Associate (MAPs and Evidence Generation)

Medical Operations Associate (MAPs and Evidence Generation)

Job ID: REQ-10027686

Location: United Kingdom

Summary

To support the delivery of Managed Access Programs (MAPs) and studies (Investigator Initiated Trials, Non-Interventional Studies, Research Collaborations, and Local Interventional Studies) to high operational standards.

About the Role

Location:
This is a London head office based role with hybrid working meaning 12 days per month in the office.

Novartis are not able to offer visa support or relocation for this role. Candidates need to have the right to work in the UK permanently before applying.

Major Accountabilities:

• Operational support for managed access programmes and locally managed studies.
• Understands and applies processes, procedures, policies, and guidelines.
• Understands quality and compliance requirements, identifies risks, and develops effective mitigation strategies.
• Manages communications with HCPs to a high standard.
• Ensures timely distribution of safety information to relevant clinicians.
• Manages internal stakeholders to ensure appropriate input from other teams as needed.
• Empowered to be innovative and drive high-quality operational delivery across medical affairs team activities.
• Identifies ways to optimise processes and reduce risk or improve efficiency.
• Assists the team in updating procedures and identifying and raising system improvements that would support delivery.
• Demonstrates appropriate values and behaviours.
• Understands the different perspectives of multiple stakeholders whilst being comfortable to challenge where appropriate.
• Maintains clear and coherent communication, both verbal and written, to understand data needs and report results.

Requirements:

• Experience of working in an operational or administrative role in the pharmaceutical industry.
• Knowledge of the UK healthcare system.
• Understanding of medical affairs including compliance, managed access programs, clinical trials, and evidence generation preferred.
• Experience of communicating with HCPs is beneficial.
• Able to prioritise and manage own time.
• Good interpersonal skills and demonstrated team working.

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis?

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!

You’ll receive:
Competitive salary, Sales incentive bonus, Pension scheme, Share purchase scheme, Health insurance, 25 days annual leave, Flexible working arrangements, subsidized dining facilities, Employee recognition scheme, learning and development opportunities.

Join our Novartis Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network.

GB16 (FCRS = GB016) Novartis Pharmaceuticals UK Ltd.

Functional Area: Research & Development

Job Type: Full time

Employment Type: Regular

Shift Work: No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.