Medical Office Assistant (Part-time)

Join the Team! CARE4YOU Medical Centre is looking for experienced and passionate part-time Medical Office Assistants in Whitby, Ontario. We are in search of a personable, dependable individual to work with our family health team. The ideal candidate will be dedicated to the day-to-day operations of booking appointments, answering inquiries (phone/email), scanning/faxing and supporting our primary care physicians.

Available shift(s): week days evening 3 pm - 7 pm; Saturdays 9 am - 2 pm.

Requirements:

• Abide by CARE4YOU Medical Centre policies and procedures.
• Completion of an accredited Medical Office Assistant Diploma or similar credentials.
• Preferred at least one year working experience in a medical clinic or medical office.
• Proficient in medical terminology.
• Advanced computer skills (Microsoft Office, EMR experience, etc.).
• Excellent written and verbal communication.
• Demonstrated work ethic; positive, patient-focused attitude; superior professionalism; dependability and reliability; demonstrated commitment to providing outstanding customer (patient) service.
• Take initiative and work independently.
• Ability to make decisions, exercise good judgment, discretion and initiative when dealing with confidential information and/or in responding to inquiries.
• Ability to multi-task, prioritize, strong attention to detail, work in a fast-paced environment.
• Superior organization, punctual, reliable.
• Evening and Saturday shifts required.

Duties include:

• Patient registration, scheduling and coordination of patient's appointments, referrals, investigations, tests, and concerns.
• Answering and calling patients, families, and other medical professionals.
• Experience with EMR preferred but will train the right candidate.
• Upload/scan documents to Electronic Medical Records (EMR) and maintain patient charts up to date with all test results, clinical notes, demographic information, etc.
• Handling all aspects of front desk duties such as answering phones, booking appointments, answering patient inquiries, validating OHIP cards, registering patients, updating current patient demographics, billing non-OHIP services.
• Processing referrals and requisitions, confirming appointments.
• Sorting and handling office mails, faxes, lab reports; inventory and ordering of all office, medical supplies, and vaccinations.
• Clean exam rooms after patient visits and monitor and maintain supplies.
• Follow up on specialist appointments and reports.

CARE4YOU Medical Centre values diversity and is an equal opportunity employer.

CARE4YOU Medical Centre is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Job Type: Part-time

Pay: $17.50 per hour

Expected hours: 15 – 30 per week

Benefits:

• On-site parking.

Work Location: In person.

Expected start date: 2024-12-16.