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Medical Front Office - Office Assistant

Select Medical

Salisbury

On-site

GBP 40,000 - 60,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a dedicated Medical Front Office Assistant to enhance the patient experience at their Salisbury center. In this pivotal role, you will be the first point of contact for patients, managing appointments, maintaining patient records, and ensuring a welcoming environment. Your customer service skills will shine as you greet patients and assist with their needs. This position offers a dynamic work environment where you can make a real difference in the lives of others. If you have a passion for healthcare and enjoy working in a fast-paced setting, this opportunity is perfect for you.

Qualifications

  • High School Diploma or GED required with 1 year of front desk experience.
  • Customer service skills preferred, especially in healthcare settings.

Responsibilities

  • Answer calls, schedule appointments, and maintain patient records.
  • Ensure a positive patient experience and assist with clinic cleanliness.

Skills

Customer Service Skills
Front Desk Experience

Education

High School Diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

Overview

Position: Medical Front Office - Office Assistant

Location: Salisbury, MD

Type of Employment: Per Diem/PRN **Hours aren't guaranteed**

Schedule: Weekdays (Hours Vary)

Compensation: Starting at $15/hr pending experience

At NovaCare, we believe in delivering an excellent patient experience - starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Responsibilities
  • Answer and direct telephone calls and schedule and coordinate patient appointments
  • Obtain and verify patient information in order to maintain accurate patient files, electronic medical records (EMR) and billing system information.
  • Prepare patient intake forms prior to appointments to ensure timely service.
  • Provide excellent customer service meeting and greeting patients, family members, and visitors and answer any questions or offer assistance as needed
  • Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.
  • Ensuring compliance with healthcare regulations and company policies
  • Assist Patient Service Specialist with faxing and filing as needed
  • Maintain inventory and stock new inventory
  • Keep all linens and restroom products fully stocked
  • Maintain disinfectant spray bottles for gym for patients and members
Qualifications

Minimum:

  • High School Diploma or GED
  • 1 year of Front Desk Experience

Preferred:

  • Experience working in a healthcare office setting
  • Customer service skills
Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

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