Medical Education Administrator

Employer: East Kent Hospitals University NHS Foundation Trust

Employer type: NHS

Site: Queen Elizabeth the Queen Mother Hospital

Town: Margate

Salary: £26,530 - £29,114 per annum

Salary period: Yearly

Closing: 06/03/2025 23:59

Medical Education Administrator

NHS AfC: Band 4

Job overview

The Medical Education department is looking for an enthusiastic individual to join our busy department. We require a hardworking, people-friendly individual who has exceptional organisational skills with the ability to manage and prioritise their work accordingly.

This role will keep you both busy and challenged. You must be highly motivated with excellent communication skills, the ability to use your own initiative, and work well under pressure.

You will need to be adaptable, reliable, and a team player with previous staff management experience.

Main duties of the job

The MEA will work cooperatively across a number of teams to provide efficient and effective administrative and project support, with some secretarial responsibilities, to key functions within the Department. The MEA will develop detailed knowledge, skills, and expertise in at least one designated, complex service area(s) to enable the Department to meet statutory/mandatory/HEE and other requirements in line with Department strategic goals and priority needs. The MEA will proactively liaise and interface with both clinical and administrative colleagues in both educational and clinical contexts and settings in order to fully integrate and enhance department services in support of our students, trainees, and other doctors.

The expected focus of this role, certainly in the first instance, will be post-graduate administration. The role holder will need to become very familiar with postgraduate medical education and can expect this to form the most substantial area of work.

Working for our organisation

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected, and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families, and carers we care for every day.

Detailed job description and main responsibilities

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

Person specification

Experience

• 3+ years recent administration experience within an NHS, public service, or an educational environment
• 2+ years recent administration experience within a Medical Education or Higher Education environment; Managerial/supervisory experience

Qualifications

• NVQ Level 3 in Business Administration / 2 A Levels/ equivalent experience; GCSEs in English and Mathematics Grade C minimum; RSA level 3 or equivalent
• Degree or NVQ Level 4 in business

Skills

• Excellent communication skills, written and verbal, using various methods and platforms to all levels of staff, external agencies, and the general public. Sound keyboard skills, digital literacy skills including the ability to use MS office software to a high standard. Data input and extraction for reporting, accurate minute and note taking
• High attention to detail and accuracy, effective planning and organisational ability. Problem-solver with ability to be resourceful, creative, and adaptable. Multitasking and ability to switch between tasks due to disruptions and distractions. Touch typing at 50-wpm minimum. Ability to use own initiative where necessary
• Creation of databases; Use of Digital software and website upkeep; Touch typing at around 50-60 wpm

Knowledge

• Awareness of Health Education England’s Digital Capability Framework and its applications; Medical Education or Health Professional Training
• Understanding of medical career path including education and training; Knowledge of Health Education England’s National Education Contract

The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information on how this can be managed alongside department expectations and requirements.

The ability to converse easily and provide advice in accurate spoken English is essential for all customer-facing roles.

Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check.

We operate a no-smoking policy on all our sites and grounds.

If you are applying via NHS Jobs, your application will be sent to our recruitment system TRAC. All subsequent information will be generated from TRAC so you won’t be able to see the progress of your application or receive messages through NHS Jobs and we won’t be able to respond to e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to us transferring your application and details to our system. If you are offered a job, information will also be transferred into the NHS Electronic Staff Records. Good luck with your application, we’ll contact you via email so please check your junk/spam folders.