Medical Administrator

NHS; Felixstowe; On-site; GBP 22,000 - 30,000; Part time

Job description

Job summary

We are looking for a proactive and detail-driven Administrator to become an integral part of our welcoming and fast-paced primary care team. In this vital role, you'll help keep our operations running like clockwork supporting day-to-day tasks, streamlining processes, and ensuring patients and healthcare professionals receive exceptional service every step of the way.

Haven Health is located in Felixstowe with easy access and within 20 minutes of Ipswich.

Whilst you will need Primary Care experience, if required, training will be given in unfamiliar aspects of this role.

Main duties of the job

• This is a varied role providing administrative support across the practice.
• Manage the completion of medical reports and insurance requests.
• Managing petty cash and reconciliation.
• Prepare and create clinical rotas.
• Maintain accurate data entry into clinical system (SystmOne).
• Online patient access.
• Support clinicians and management with day-to-day tasks and projects.
• Ensure confidentiality and compliance with data protection standards.
• Liaise with patients, GPs, nurses, and external healthcare providers.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

• Defined benefits scheme.
• Life insurance.
• Family benefits, including adult dependents & children's pensions.
• Ill health benefits.
• 23.7% employer contribution.

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check.
• Fully comprehensive insurance, servicing, tyres & breakdown cover.
• Up to £2,000 annual SPC contribution (subject to conditions).

Additional Benefits:

• Eye care vouchers.
• Health service discounts, including a complimentary Blue Light Card for new starters.
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service.
• Enhanced maternity & paternity terms.
• High street discounts via our online portal.
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships.

At SPC, we invest in our staff's professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Date posted: 15 April 2025

Pay scheme: Other

Salary: Depending on experience

Contract: Permanent

Working pattern: Part-time, Flexible working

Reference number: A0267-25-0004

Job responsibilities

The Medical Administrator role is to oversee and take responsibility for the administrative aspects of the practice. As part of a team of administrators, you will be responsible for various administrative duties and accountable to the Manager and Partners.

Working closely with all members of the practice to meet agreed partnership aims and objectives within a profitable, efficient, safe, and effective working environment while maintaining a happy and committed team.

Person Specification

Experience Essential

• Previous experience working within primary care.

Qualifications Essential

• GCSE grade A to C in English and Maths.
• Good written command of the English language.
• Previous experience working within Primary care.

Desirable

• The candidate must be organised, methodical with a high attention to detail.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Haven Health

Address: Grange Farm Avenue, Felixstowe, Suffolk, IP11 2XD

Employer's website: https://www.havenhealth.nhs.uk