MDT Care Coordinator

Cheshire and Wirral Partnership NHS Foundation Trust

This is an exciting opportunity for a MDT Care Coordinator to work with the Community Response Hubs of which there are three (Chester, Ellesmere Port and Rural). This role will involve working in partnership with different organisations to coordinate patient discharges from hospitals. You will lead on daily triage meetings and regular huddle meetings to support patients on their discharge.

This post will involve working across all three hubs.

Main duties of the job

1. Support safe discharges from hospitals
2. Collect relevant information and data within the Hubs
3. Manage the shared email inboxes to the hubs
4. General administration tasks, including loading patients and updating relevant electronic patient record systems
5. Manage daily triage and huddle meetings

About us

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool. We also provide specialist services for the North West as a whole.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.

We also offer up to three weeks' induction, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you hit the ground running with CWP.

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

Person Specification

Qualifications

• Able to demonstrate a good command of English language, verbal and written.
• Knowledge of Office Administration/Customer services acquired through training or experience to NVQ level or equivalent qualification

Knowledge and Expertise

• Knowledge of Health and Social Care administration and processes.
• Knowledge of Microsoft office applications, internet and email
• Knowledge/familiarity with medical terminology.

Experience

• Able to work well in a team
• Experience of working in an Office Environment
• Experience/knowledge of issues of working with confidential information
• Experience of working with healthcare professionals/previous experience in the NHS.
• Working in a busy and demanding environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust