Material Controller Team Leader - Tools & Equipment

Material Controller Team Leader - Tools & Equipment

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

This is your chance to join one of the most diverse and innovative departments at British Airways, at a time when we’re re-imagining the way we fly the skies.

The role:

Material Controller Team Leader

An exciting opportunity has arisen for a Material Controller Team Leader in the Supply Chain Tools and Equipment Team responsible for the management and maintaining Ground Assets, lifting equipment, Calibrated and Uncalibrated tooling. This is an incredibly varied role involving working collaboratively with all our internal stakeholders as well as multiple external suppliers globally.

The Material Controller Team Leader for Tools and Equipment Team is responsible for managing the end to end process of managing and maintaining the Tooling inventory for LHR, LGW, BAMG and British Airways line stations. You will also need to be able to work collaboratively with Planning, Quality, Production and Suppliers. You will need strong project management, people management and communication skills. Technical knowledge of the aircraft that we operate would also be an advantage, as would previous procurement and buying experience.

What you’ll do:

1. Serves as the main point of contact for our customers, ensuring a seamless interface and exceptional service delivery.
2. Maintains comprehensive oversight of the internal performance of the Supply Chain, proactively identifying and addressing issues to optimize material flow efficiently.
3. Ensures timely delivery of spares according to planned inputs, guaranteeing operational continuity.
4. Proactively engages with customers and suppliers to address any deviations from agreed service levels, fostering strong relationships and resolving issues promptly.
5. Validates material requirements and provides strategic direction for 27 Fleet Logistics Coordinators to streamline operations.
6. Sets priorities effectively in cases of conflicting demands, ensuring efficient resource allocation.
7. Takes the lead in managing relationships with key customers, fostering strong connections and facilitating smooth information flow.
8. Provides proactive support to customers before input, ensuring their needs are met effectively.
9. Takes ownership of the review process, conducting thorough analysis of supply issues and coordinating actions to achieve timely resolutions.

What you’ll bring to British Airways:

1. Customer management experience
2. Self motivated and a self starter
3. Interpersonal and team skills
4. Time Management and Prioritising
5. IT and SAP literacy
6. Good written and verbal communication skills
7. Customer focussed
8. Understanding of Inventory Mgmt. techniques
9. Effective interpersonal, negotiation skills, good communication, presentation of ideas, problem solving and team working skills
10. Resilience under pressure.
11. Good people management skills

Your experience:

1. Experience in Engineering or a Supply Chain environment for a minimum of 5 years
2. Experience of influencing, communicating and negotiating both internally and externally to meet customer requirements
3. Supplier management experience
4. Innovative and adaptable to the management of change
5. Analysis and interpretation of data
6. Good awareness of Airworthiness Requirements with a good understanding of those requirements relating to component documentation
7. Knowledge of British Airways quality requirements relating to the receipt and dispatch of aircraft spares

What we offer:

As an airline, we never want to stand still. The same goes for our people.

We’re committed to upskilling our engineers and providing professional development training so you can progress in your area of expertise.

When you work in an engineering role at British Airways, you’ll be joining a high-performance culture. It’s a time-pressured environment too, but the challenges here are exciting and diverse.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us.