MAT Account Manager

JR United Kingdom; England; On-site; GBP 30,000 - 50,000; Full time

Job description

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Are you passionate about education and the difference it can make in the world?
Join Teaching Personnel.
Make a difference every day, in the lives of pupils, teachers and schools.
Part of the dynamically growing Supporting Education Group, Teaching Personnel is the UK's leading education recruitment agency, with hundreds of thousands of teachers who have chosen us since 1996 and over 6,000 schools who choose us every year. We have 80+ branches across England & Wales and are the first-choice agency for over 13,000 job seekers.
We match talented educators with schools and whether it is finding the best teaching assistant to support literacy or a maths teacher to deliver curriculum continuity for a group of GCSE maths pupils, our teams go home at night knowing they have played a part in the education of thousands of pupils and in the careers of countless educators.
We are on an exciting journey of growth, and we are looking to add MAT (Multi Academy Trust) Partnership Account Managers to our MAT Partnership team.

Who We Are: School Partnership Team
Sitting within the wider Teaching Personnel team, we are a nimble and energetic team, based in the respective regions we cover. We love working together and welcoming new colleagues, who are always supported to learn and develop as they begin an exciting new chapter within their career. We are a tight knit team who collaborate regularly and who recognise and enjoy each other's successes. We are straight talkers and value open communication and innovation - it is our strong belief that everyone's thoughts and ideas count in our journey of continuous improvement. We work hard, but we also have fun.
About the role:
The MAT Partnership Account Manager is responsible for managing and developing relationships with Multi-Academy Trusts, ensuring the delivery of tailored recruitment and staffing solutions that meet the specific needs of the schools within the Trust. This role combines account management expertise with a deep understanding of the education sector, focusing on building long-term partnerships, retaining the partnerships and achieving revenue growth through exceptional service, up selling and strategic engagement. With no dedicated portfolio to manage, this position allows the individual to concentrate fully on driving account management opportunity and team performance.
Although not essential, the ideal candidate would have experience within education recruitment, or within business development for other educational services.
Responsibilities

• Works collaboratively with Head of MAT Account Management to identify new market/ business development opportunities
• Proposes new initiatives and products/services
• Inputs into business development and operational initiatives
• Contributes to overall Business Development strategy in terms of growth, financial gain and client satisfaction
• Embrace and implement quarterly plans in line with company objectives and priorities
• Builds personal network and reputation as market leader in staffing and recruitment for MATs through engagement with key external stakeholders including MATs, sector bodies, and professional organisations
• Maintain a clear and accurate understanding of the client base and educator landscape of dedicated region(s)
• Serve as the primary point of contact for assigned Multi-Academy Trust clients, ensuring a deep understanding of their needs and priorities.
• Build and maintain strong relationships with key stakeholders, including MAT leaders and school SLT
• Collaborate with and support operations managers, branch managers and consultants in your respective region to deliver agreed service levels to partnership MATs
• Proactively address client concerns and provide innovative recruitment solutions to enhance satisfaction and retention.
• Oversee the recruitment process for MAT clients, ensuring placements meet quality and compliance standards
• Communicate new product developments to existing clients
• Partner with operations to deliver a seamless client experience
• Work with MAT Acquisition Managers to ensure a seamless handover process with new MAT partners
• Track and analyse account performance, providing regular updates to clients and Head of MAT Account Management

You will:

• Be passionate, with a drive to seek new business
• Be driven and self-motivated
• Be commercially aware and a strategic thinker
• Have strong verbal and confident communicator with effective written communication skills
• Be a skilled influencer and negotiator
• Be resilient and courageous
• Have the ability to prepare and deliver presentations
• Have the ability to understand and interpret key performance and financial information
• Be an Innovative and creative thinker
• Have strong organisational skills and able to prioritise well
• Enjoy teamwork but able to demonstrate autonomy and initiative
• Pro-actively seeks opportunities for self-growth

What we offer:

• Great Company culture where people are at the heart of everything we do
• The opportunity to work alongside and be mentored by Senior professionals who love seeing you grow and flourish
• Clear Career Ladder and salary progression opportunities
• Access to excellent training and development and fantastic market leading technology to give you the data, insights and resources you need to succeed
• Life Assurance, Healthcare Benefits
• Generous holiday entitlement (28 days Annual Leave) which increases with service
• Two annual opportunities to get together as an entire company to celebrate our success
• Perkbox discounts and free perks

If all this is making you wonder what it would be like to work with us, don't hesitate: send us your CV and we will be in touch shortly to talk through next steps.
Alternatively, for an informal discussion about the role please contact: Danielle Preston, Head of MAT Partnerships -