Marketing Operations Manager

SBS works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide. We help them to develop, deliver and operationalise their digital transformation strategies. Using our suite of digital banking products and services enables these organisations to deliver remarkable financial services to their clients.

Job Description

As Marketing Operations Manager, you will lead end-to-end marketing operations, from sales enablement to lead and customer management, including orchestrating field activities in your area(s) and/or global projects. You will work closely with the Product Marketing, Content, Digital Marketing and Communications team and will support business unit managers and other relevant stakeholders, with the following objectives: lead generation, brand awareness and contribution to customer success and acquisition.

• Define and execute the operational marketing plan for your geography/project.
• Work in close collaboration with other teams in the marketing department, in order to offer localized and relevant omnichannel go-to-markets.
• Manage operations for internal and external, online and physical events (local kick-offs, customer seminars, trade shows, conferences, etc.)
• Work closely with our Fintech partners to co-organize events.
• Support sales teams to generate sales leads, particularly via an ABM approach.
• Maintain and enrich the database of prospects and customers.

Qualifications

• You have at least 5 years of experience during which you have developed strong skills in field marketing and project management, with excellent communication skills and special attention to detail.
• You have a good understanding of the banking or IT industry sectors.
• Concerned about customer satisfaction and results-oriented, you have demonstrated a strong ability to follow a plan and produce results on a day-to-day basis.
• You speak French and English fluently. Dutch would be appreciated.

Additional Information

SBS are a certified Great Place to Work!

We offer flexible – hybrid working model of 2 days in office and 3 days working from home. All employees are supported to work from home with DSE assessments and IT equipment where required to be fully productive when remote working.

By joining the SBS team you will enjoy a market competitive salary and our excellent rewards and benefits schemes including 25 days holiday with an option to buy up to 5 more, a 6% employer pension contribution, a buy one get one free employee share scheme, private medical insurance, critical illness cover, a health cash plan, and we offer flexible working arrangements to all employees, plus many more excellent benefits.

We take pride in rewarding our colleagues through Summer parties, treat days in the offices, and a social budget for each department.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.