Marketing & Communications Manager

DP World; London; On-site; GBP 40,000 - 80,000

Job description

Are you an enthusiastic and ambitious professional with a communication talent who is eager to develop into the Marketing & Communications Manager we are looking for?

Responsibilities

• Oversee marketing and communication initiatives;
• Play a key role in expanding the reach, visibility and profile of our services;
• Create marketing strategies and execute high-profile campaigns.
• Foster strong relationships with business partners, customers and key stakeholders;
• Oversee all aspects of marketing and communications, including digital, print, media, public relations, and social media, ensuring alignment with the overall business goals.
• Lead the development of annual marketing plans, setting clear objectives, KPIs, and budget allocations to achieve growth targets.
• Develop and implement revenue-generating strategies by utilizing marketing assets for commercial areas, advertising spaces, and other revenue streams within the port.
• Work closely with Cluster and Regional Communications and Marketing Leads to align messaging, communications, and marketing plans.
• Create targeted marketing campaigns to increase traffic.
• Develop partnerships and communication channels with cruise lines, travel agents, local tourism boards, and other stakeholders to promote the terminal's capabilities and services.
• Support initiatives to enhance the passenger experience at the terminal through customer-focused communication and promotional strategies.
• Conduct market research and competitor analysis.
• Strategize and execute marketing efforts for a wide range of events.
• Drive event promotions through social media channels, marketing campaigns, and targeted outreach to key industries.
• Manage relationships with event planners, sponsors, exhibitors.
• Strengthen the company’s brand by maintaining a consistent message across all communications and marketing materials, aligning with corporate values and identity.
• Ensure brand compliance with DP World’s visual identity.
• Manage content creation and distribution for both online and offline channels.
• Monitor and respond to public feedback and media coverage, ensuring positive brand representation.
• Work closely with the commercial, operations, and other functional teams.
• Develop productive working relations with contractors and suppliers, fostering an environment of creativity and innovation.
• Oversee the marketing and events budget, ensuring effective allocation of resources and tracking spend to maximize ROI.
• Evaluate and report on marketing performance and campaign success to senior leadership, making recommendations for continuous improvement.

Requirements

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field. A Master’s degree or MBA is a plus;
• 5+ years of experience in marketing, with a focus on the cruise, maritime, or event industries.
• Knowledge of the maritime, cruise or tourism industries, and their marketing challenges is a strong advantage.
• Strong understanding of digital marketing, content creation, and social media strategies.
• Excellent communication skills in both Greek and English, both written and verbal, with a talent for storytelling and brand messaging.
• Demonstrated ability to manage relationships with external stakeholders, including media, partners, and customers.
• Experience in event management, from planning to execution, with an understanding of logistics, budgeting, and client relations.
• Strong analytical skills and ability to interpret marketing metrics to refine and optimize campaigns.
• Leadership skills, with the ability to collaborate across departments and with suppliers.
• Proficiency in Microsoft Office Suite and marketing tools such as CRM platforms, social media management tools, and content management systems.
• Creative thinker with the ability to develop and execute innovative marketing ideas.
• Proactive, with excellent problem-solving abilities and a strategic mindset.
• Customer-oriented team player.

Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves.