Marketing & Communications Executive

We are currently looking for an experienced and motivated Marketing & Communications Executive to join our team at The Stafford London hotel.

This role requires a positive candidate with a proactive and results-driven approach to promote the hotel as a luxury destination.

This position is key in elevating the hotel’s brand presence, public relations with key media, and supporting creative marketing initiatives that showcase our world-class services and amenities.

About The Stafford London

Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury 5-star hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is ideally located for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks.

About the role, what will I be doing?

• Assist in the creation and execution of marketing strategies to drive awareness, occupancy, and brand loyalty for the hotel.
• Liaise with external agencies and partners, responding to enquiries and request for information promptly.
• Collaborate with teams to promote special packages, events, and seasonal offerings to target luxury travellers.
• Ensure brand consistency across all marketing materials, including digital platforms.
• Oversee the design and production of marketing collateral, including brochures, banners, and advertisements. Plus, create all F&B menus for the outlets.
• Assist with photography and videography as required to support marketing and PR initiatives.
• Monitor competitors and industry trends to refine marketing approaches and stay ahead of market demands. Coordinate competitive set analysis and reporting.
• Support with the development and implementation of strategic PR campaigns to enhance the hotel’s image and position it as a luxury destination in the market.
• Contribute to press releases, media pitches, and feature stories to key journalists and luxury lifestyle publications.
• Coordinate media visits, influencer stays, and press events to showcase the hotel’s offerings.
• Compile press kits, media gifts, and assist with filming and photographic shoots when required.
• Track, measure, and report on the success of PR and marketing campaigns to optimise performance and ROI.
• Support with creation of reporting for senior management, highlighting key metrics and strategic recommendations for growth.
• Oversee 3rd party listings to ensure information is accurate, including descriptions, pricing, promotions, and images.
• Manage creation and tracking of complimentary stay and prize vouchers.
• Manage quotation process, creation of PO numbers and invoicing for all marketing requirements.
• Issue internal communications including advertising alerts, press releases, media visit alerts, internal requirements for package promotions.

Who are we looking for?

• Bachelor’s degree in Marketing, Public Relations, Hospitality Management, or a related field.
• Minimum 2-3 years of experience in PR, marketing, or communications, with a focus on luxury hospitality or travel brands.
• Strong design skills with knowledge and experience of design tools I.e. InDesign or Canva.
• Creative mindset with a passion for storytelling and luxury experiences.
• Strong understanding of luxury hotel marketing and the ability to speak to high-end clientele.
• Exceptional written and verbal communication skills, with a keen eye for detail.
• Ability to manage multiple projects in a fast-paced environment while maintaining high standards of quality.
• Social Media experience preferred but not essential to the role.
• Ability to manage administrative duties essential to the role and department.

Our Benefits Includes

• 28 days holiday which increases with length of service to a maximum of 33 days.
• Private Healthcare option & Life Insurance.
• A choice of rewards and lifestyle benefits.
• Employee recognition programme.
• Training and development opportunities.
• Access to Wagestream app.
• Referral Scheme: £1000 for referring a Chef, £500 for other permanent position (terms and conditions applies).
• Interest free season ticket loan.
• 50% Food and Beverage discount in our venues.

If the role sounds like something you would enjoy doing and you are excited about our hotel and the team then we would love to get to know you!

Please apply now, we are looking forward to receiving your application.

The successful candidate must already have eligibility to work in the UK.