Manufacturing Engineering Manager

ZipRecruiter; London; On-site; USD 60,000 - 120,000; Full time

Job description

Job Description

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13+ billion.

Position Overview:

Experience - 15+ years

Manufacturing Domain Subject Matter Expert (SME) – To play a pivotal role in aligning business requirements with technological solutions, ensuring optimal outcomes for both internal teams and external clients.

Key Responsibilities:

• Business & Domain Expertise:
• Provide expert insights into Manufacturing products, processes, and best practices.
• Act as the go-to resource for understanding Manufacturing industry trends, market challenges, and regulatory changes, ensuring our solutions align with customer needs.
• Stay up-to-date on emerging Manufacturing technologies and industry innovations to support business-driven discussions.
• Solution-Oriented Customer Discussions:
• Lead customer and prospect discussions with a clear focus on business outcomes, ensuring solutions are tailored to solve core business challenges rather than purely technological needs.
• Understand customers' business goals and pain points to drive value-based conversations that highlight how our solutions can achieve measurable improvements in efficiency, profitability, and customer experience.
• Engage in consultative sales discussions, helping to shape business strategies and identify opportunities for customers to optimize their Manufacturing processes.
• Collaboration with Sales & Customer Teams:
• Work closely with sales, business development, and customer success teams to define the right business solutions and ensure customer expectations are exceeded.
• Support the development of proposals, presentations, and demos that clearly communicate how our solutions align with the customer’s strategic business objectives.
• Drive customer engagement, ensuring a deep understanding of both their business and technological requirements.
• Technology & Process Improvement:
• Partner with internal technical teams to ensure that technology solutions are fully aligned with business goals and customer expectations.
• Recommend process improvements and automation opportunities that enhance operational efficiency and reduce costs, without losing sight of the business value.
• Analytical & Problem-Solving Skills:
• Analyze complex business challenges within the Manufacturing sector and develop creative, business-oriented solutions that drive measurable improvements.
• Identify opportunities for risk mitigation, cost reduction, and process optimization through data analysis and business modeling.
• Cross-Functional Collaboration & Knowledge Transfer:
• Collaborate with product, technology, and operations teams to ensure smooth implementation of customer solutions.
• Mentor and share industry knowledge with both internal teams and customers, ensuring a high level of domain expertise across all engagements.

Key Requirements:

• Experience:
• Minimum 10 - 12 years of experience in the Manufacturing industry with a focus on business operations, underwriting, claims, or product development.
• Proven track record in leading solution-focused customer discussions with a clear understanding of how to drive business outcomes.
• Familiarity with technology platforms used in the Manufacturing industry.
• Skills & Expertise:
• Deep understanding of risk management and distribution.
• Strong ability to translate complex Manufacturing problems into business-focused solutions that resonate with customers.
• Excellent communication, presentation, and interpersonal skills, with the ability to facilitate business-driven discussions with customers and stakeholders.
• Strong analytical and problem-solving skills, particularly in the context of Manufacturing business challenges.
• Ability to work cross-functionally to ensure that technology solutions are aligned with customer business goals.

A passion for innovation and a keen interest in the future of the Manufacturing industry.