Managing Partner

Impression Digital

Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester.

We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we’re looking for a Managing Partner to help us lead the charge.

Our agency wouldn’t be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential.

Recognising that we are a part of something much bigger, we’re on a mission to use business as a force for good. We’re actively committed to creating a positive impact for our people, planet and community.

Job Summary

The Managing Partner (MP) is a leadership position that sits on Impression’s Senior Management Team and reports into Impression's Commercial Director with dotted line reporting for performance and strategy responsibilities.

The Managing Partner holds ultimate accountability for Account Performance, Account Retention, Account Growth & Account Profitability of a large portfolio of accounts.

You will work alongside your senior and junior account teams in a client pod structure to ensure that the very best client strategies are developed and implemented and that your client portfolio experiences exceptional levels of revenue performance and client experience.

You will manage a small team of direct reports that include a team of Client Partners (account sales), Client Strategists, and Project Managers to help you achieve your objectives. You will also have indirect management responsibilities over the full breadth of performance teams that make up the client pod for which you are accountable.

Responsibilities

1. You will ensure your pod of accounts is challenging best practices and implementing innovative and forward-thinking marketing strategies that help our clients to beat their competitors.
2. You will hold executive sponsorship responsibility with our biggest clients' most senior stakeholders.
3. You will work closely with Impression’s Sales and Marketing teams to ensure you grow your net new business revenue through your pod’s marketing and pitching activity.
4. You will work with Impression’s People function and Divisional Performance Directors to identify skills gaps of your performance teams and support the business with its training needs to ensure our clients retain the best digital talent the industry has to offer.
5. You will manage up to 3 Client Partners to ensure we build strong and meaningful relationships with our clients and that Impression grows each account through mutually benefiting consultative selling. Your CPs will drive value through the successful renewal of accounts.
6. You have direct line management responsibility for the Client Partner as well.
7. You will have accountability for a small team of project managers who will ensure Impression delivers work profitably, on time and per our client's expectations.
8. You will work closely with Impression’s Ops team to ensure your pod is well-resourced and achieves agency GP targets.
9. You will be indispensable, a strategic advisor and build on the value Impression has to offer its clients beyond the activity it delivers.

Who are you?

1. You have significant demonstrable experience leading performance-led digital strategies for a variety of brands.
2. You are commercially astute and you’ve had P&L responsibility.
3. You have experience in growing multiple brands revenue and marketing spend through strategic and consultative selling and meeting performance objectives.
4. You’ve managed large teams with multiple different capabilities in order to deliver on a unified growth objective for a brand or portfolio of clients.
5. You have a track record of building strategic partnerships with C-suite level executives at large national and international organisations.
6. You can talk Brand, Performance and broader Marketing Strategy at both a high strategic level and at a more detailed implementation level with technical specialists.
7. You have a deep understanding of the value of Data & Technology and a proven track record of pulling your clients through digital maturity transformation.
8. You are an exceptional and inspirational leader, leading by example and bringing people on the journey with you to hit growth objectives for a brand or a portfolio of clients.
9. You have a deep understanding of profitability and the levers you need to pull to balance the client's needs and the agency’s needs.

Not ticking all the boxes? Don't worry, here at Impression we promote a culture of learning and development so we'll help you out! There is research to suggest that women and people of colour are less likely to apply for roles in which they don’t meet 100% of the requirements but at Impression we want to ensure everyone is encouraged to apply with us. Equity, diversity and inclusion are integral to Impression’s recruitment process and we are committed to ensuring your experience with us is equal, fair and non-discriminatory.

Please note, this role is a hybrid role, in line with our flexible working policy. We look to hire candidates who are no more than a 90 minute journey away from our office locations to ensure your personal time is protected and that you're able to travel into the office when necessary.

What makes us different

We are proud to be listed on the “Flexa 100” Most Flexible Companies to work for and to be officially recognised as a Great Place to Work. Join us on our high-growth journey and be part of a culture that prioritises your health, wellbeing and personal development.

Alongside our amazing culture, here's what else makes us standout as a great employer:

• Flexible, hybrid working options - as per ways of working charter
• 4.5 day working week (Friday afternoons off, all year round)
• Private medical insurance with access to EAP
• Impression funded specialist therapy sessions, up to 6 sessions where Impression funds 50% of the cost
• Enhanced sick pay
• Access to OpenUp, a virtual therapy platform
• Enhanced parental leave
• 28 days annual leave, plus bank holiday
• Life leave – when something unexpected happens in your life and you need some paid leave
• Pregnancy loss and parental bereavement leave
• Compassionate leave
• Eye-care vouchers
• Opportunity to save on and spread the cost of new tech through Techscheme
• Travel to work scheme
• Railcard salary sacrifice scheme
• Budget for books, tools and software
• A full social calendar
• Summer and Christmas party (off-site)
• Chance to attend national and international conferences
• Top Apple equipment to use at work
• Savings on bikes and accessories through Cyclescheme
• Contributory pension scheme
• The usual agency stuff – office dogs, drinks fridge, ping pong and foosball, tea and coffee and office snacks

Diversity, Equity & Inclusion

We're listening and we're learning.

We’re committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness – in our agency and our industry – is something we’re passionate about, and we’re committed to having the conversations, making the changes and helping other businesses to do the same.

We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We’ll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run.

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