Manager, Service Provider Systems Engineering \u2013 EMEA

at Nutanix; London; On-site; GBP 60,000 - 100,000

Job description

Manager, Service Provider Systems Engineering – EMEA
Hungry, Humble, Honest, with Heart.

The Opportunity
Do you love discovering customers' business challenges and crafting unique solutions for them? Are you looking to build something greater than yourself? If you have a passion for Hybrid Multicloud Technologies and a deep understanding of the Managed Service Provider (MSP) ecosystem, we want to talk to you!

We are looking for a motivated and results-oriented Manager, Systems Engineering - MSP Channel (MSP SE Manager) to manage a team of MSP-focused Systems Engineers (SP SEs) within the EMEA region. This role requires both technical and leadership expertise, as the MSP SE Manager will be responsible for the strategy and growing our MSP business.
This is a working manager role, meaning the MSP SE Manager should be capable of performing the core functions of a Nutanix Systems Engineer, including opportunity discovery, workshops, presentations, architecture discussions, solution design, demonstrations, and Proof of Concepts (POC). The role reports directly to the EMEA Channel Systems Engineering Leader and will work closely with the EMEA MSP Sales Leader, product teams, and strategic MSP partners.

Your Role

1. Leadership & Team Management
   Lead, mentor, and develop a high-performing team of MSP-focused Channel Systems Engineers (CSEs).
   Drive team enablement through coaching, training, and ongoing development initiatives.
   Be accountable for team performance, talent development, and hiring decisions.
   Ensure operational excellence, ensuring the team meets compliance, reporting, and forecasting requirements.
2. MSP Partner Enablement & Strategy
   Act as the technical thought leader for Managed Service Providers (MSPs), helping them build and optimize their service offerings.
   Develop partner enablement strategies to help MSPs become proficient in Nutanix Cloud, virtualization, multi-tenancy, automation, and security.
   Ensure MSP partners meet certification requirements and technical competency milestones.
   Serve as an executive technical touchpoint for strategic MSPs.
3. Technical Sales & GTM Execution
   Support MSP partners in building managed service solutions on Nutanix, including hybrid multicloud, Kubernetes, storage, networking, security, and automation.
   Collaborate with Field Sales Leaders, the MSP Sales Leader and MSP Account Executives to align on strategy and accelerate MSP-led revenue.
   Own and develop an active pipeline of MSP partners to drive technical adoption and market expansion.
   Assist in complex POCs, solution designs, and performance optimizations.
4. Cross-Functional Collaboration & Innovation
   Work closely with Product, Engineering, Marketing, and Sales Leadership to ensure our MSP solutions align with market demands.
   Advocate for MSP-specific feature enhancements based on feedback from the field.
   Engage in industry events, conferences, and thought leadership initiatives to promote Nutanix within the MSP ecosystem.

What You Will Bring
1+ years of management experience or equivalent leadership experience.
7+ years in a presales, solution architecture, or technical consulting role.
Deep understanding of MSP business models, service monetization, and partner enablement.
Expertise in virtualization, multi-cloud, networking, automation, and security.
Technical experience with VMware, Nutanix, Kubernetes, cloud-native applications, automation (Ansible, Terraform, vRealize).
Strong leadership skills with a track record of building and scaling high-performing teams.
Ability to engage with both C-level executives and technical practitioners.
Exceptional communication, stakeholder management, and presentation skills.
Willingness to travel up to 50% within the region.

Preferred Qualifications
VMware VCP, VCAP, Nutanix NCP, or equivalent certifications.
Experience in building managed services on AWS, Azure, or GCP.
Knowledge of FinOps and cloud cost optimization strategies.
Strong background in cloud-native technologies, Kubernetes, and DevSecOps.