Manager, Sales Strategy, Programs & Analytics - Private Equity Practice

Salesforce, Inc..; London; On-site; GBP 50,000 - 90,000; Full time

Job description

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. Our Global Private Equity & VC Practice is transforming the way private equity firms build value for investors and their portfolio companies and transforming/scaling how Salesforce accelerates its growth by specializing in this broad horizontal sector across all our industries.

We act quickly. We provide a unique form of strategic relationship capabilities to accelerate growth, and reduce risk. Blending analysis, vision, product-oriented thought leadership, with a focus on AI and Data, case development and an entrepreneurial approach that enables senior Private Equity executives and their Portfolio Company Executives to rethink how quickly, easily and cost-efficiently they can achieve their strategic objectives and deliver next-generation, value creation-enhancing customer experiences across sales, service, marketing and commerce using the Salesforce platform.

THE ROLE

In this role you will report to the Global Strategy and Operations, Sr. Director and be at the forefront of driving PE sales programs, using data and analytics to prioritize impactful initiatives, and support sales and operational excellence on the global distributed team. Your role will support operationalizing the PE go-to-market strategy, lead and support a series of strategic projects, support the execution of the team's operating rhythm (including team forecasting processes), bring a data-driven view of performance, implement our annual planning cycle (Go for Growth) and partner with regional teams to integrate with their regional go-to-market strategies. If you're looking to have a meaningful impact on a global scale - this is your chance!

RESPONSIBILITIES

1. Deliver PE Sales Programs: in collaboration with top Operating Units (OUs), design and deliver targeted PE programs to educate AEs on PE industry and priorities, and boost AE productivity across PE-backed opportunities.
2. Drive OU Engagement: Deliver on the strategy to engage with PE top OUs including Slack community communications, sales leadership presentations, and analytics by OU.
3. Drive Forecast Excellence: Lead forecast management processes to ensure sustained, predictable growth, including coordinating weekly forecast calls and tracking pipeline performance.
4. Conduct Advanced Analytics: Perform ad-hoc deep-dive analyses on customer segmentation, sales trends, whitespace opportunities, and other critical business drivers.
5. Drive Sales Operations Excellence: Support operational and commercial excellence agenda across the team; acting as a go-to person for data-driven insights, reporting standard methodology and efficiency.
6. Enable Cross-Functional Collaboration: Partner with key teams to improve operational processes, troubleshoot business challenges, and drive scalable solutions.
7. Salesforce Network: Build your network of internal experts who can be drawn upon to bring the best to our PE partners (e.g. product, marketing, alliances and channels, strategy, finance).
8. Thought Partner: Act as a thought partner to the Strategy, Programs & Portfolio Performance lead, our leadership team and the Global Head of Private Equity Practice.
9. Strategic Initiatives: Lead and support a range of strategic projects that are critical to the success of the team.

REQUIRED EXPERIENCE

1. Problem-solving: Ability to structure complex problems, diagnose issues, originate new solutions and make recommendations.
2. Confidence with data: a demonstrable ability to grapple with data, break it down into analysis, synthesise into insights and make recommendations.
3. Excellent communication skills: Ability to translate analysis into easily digestible messages and make succinct executive presentations (verbal/ written) for senior leaders.
4. Flexibility and sense of urgency: Ability to adjust on the fly to new demands and resilience in an environment of ambiguity.
5. Autonomy and drive: Self-motivated with a highly collaborative style, strong influencing skills, and drive to work in a rapidly changing growth environment.
6. Partner management: A highly collaborative style with clear evidence of building positive relationships across a diverse set of partners.
7. Program and project management: strong program and project management skills with the ability to implement across a broad range of contributors including strategy, sales programs, and analytics.
8. An independent self-starter with good work ethic and personal drive and character qualities that match with our company’s core values and inspire others to follow and act.
9. High proficiency in Excel, Google Sheets, PowerPoint and Google Slides and a basic understanding of multidimensional databases required; prior experience with SQL, Business Objects, Tableau, or Tableau CRM (Einstein Analytics) a plus.

DESIRED EXPERIENCE

1. Proven experience in top tier consulting firm background, ideally with exposure PE, M&A, strategy or digital transformation or similar industry role (e.g. Sales Strategy, Strategy & Operations, Business Strategy role).
2. Sophisticated analytics experience such as SQL and Tableau.
3. Experience working in cross-functional teams on large-scale technology initiatives.
4. Ability to manage multiple projects simultaneously.
5. BA/BS in business, finance, economics, math, engineering, marketing, or related areas, preferred; MBA is a plus.
6. Experience in dealing with complex governance models (Private Equity, portfolio companies, external customers).