Manager, Product Development | London, UK

Manager, Product Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Development

Department: Open Banking Europe

Location: London

Overview:

Open Banking (OB) is a worldwide phenomenon, that has been accelerating in many markets driven by the commercial opportunities it presents for banks, fintechs, PSPs and Digital Players.

Mastercard is the trusted innovation partner to leading businesses across the globe. Through the safe sharing of data with explicit consent, we support our partners in offering simpler, smarter and safer financial experiences to meet all their open banking payments, data access and insights needs.

Join the Europe Open Banking team and help shape the future of account to account payments! We're seeking a seasoned Product Manager to help drive our payment proposition for ecommerce, with a focus on customer-centric solutions.

As Product Manager, you will launch products that enable seamless, secure and efficient payments to merchants and partners. You will leverage your knowledge of ecommerce payments to drive success across the business and with customers. The focus of this role will be to support the creation and market penetration of Open Banking as a payment method across the ecommerce ecosystem, leveraging the best of Mastercard to deliver success. It's not just about the technical delivery of the product. It also requires the ability to think broadly and boldly to manage an ecosystem play.

No single day will be the same, so if you want an expansive role with challenge, flexibility and opportunity to learn, apply now!

Role:

1. Supporting our ecommerce payment proposition, delivering value to distributors, gateways and merchants
2. An integrated view of customer needs, market trends and competitive position
3. Support the development and execution of the product roadmap for ecommerce payments
4. Work together with the team in establishing and articulating a clear vision of success and how goals and objectives will be achieved
5. Work across multiple functions, articulating our vision and product needs with multiple stakeholders across the business including security, fraud, compliance and franchise
6. Support decision making and development prioritisation with solid analysis and recommendations
7. Enable our organisation with knowledge and tools to drive commercial success
8. Work closely with Business Development and Account Management teams to refine and act on the GTM approach
9. Ensure that the broader Mastercard organisation is enabled to sell by creating compelling product collateral, product training and advocacy
10. Maintain advanced knowledge of trends in ecommerce
11. Drive a user-centric culture to enhance the product user experience and advocate on behalf of design
12. Demonstrate depth of knowledge of the product and the ecosystem in which it operates (including regulatory, legal, market players etc)
13. Demonstrate and drive Mastercard Way behaviours

All About You:

1. Experience in alternative payment methods, card payment processing, payment gateways or ecommerce
2. Extensive experience building and launching products
3. Ability to communicate to executives, peers, customers at all levels of detail with impact and authenticity
4. Experience translating strategies into product launches and implementation plans
5. Extensive experience engaging with multiple cross functional stakeholders to deliver to plan and vision
6. Able to think strategically and creatively
7. Ability to thrive in fast paced environment
8. UI/UX experience design for ecommerce
9. Experience working with research and insights with ability to analyse and make data driven decisions to inform and support experience and product decisions
10. Deep understanding of user-centered design principles and methodologies
11. Basic understanding of agile technology and development process to collaborate effectively with engineering teams
12. Action oriented and hands-on; owns outcomes and deliverables, with independence and autonomy
13. Experience in design thinking, persona development, customer journey mapping etc. is a plus

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.