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JOB SUMMARY The Health and Safety Manager will report directly to the Senior Director Operations to support the managed hotel operations across UK, Ireland and Nordics. This individual will ensure the organizations operations comply with health and safety legislation and Marriott International operating procedures in line with organizational strategy. The focus of this role is designing, managing, implementing and enforcing safety programs and policies across the hotel operations. They will develop and maintain health and safety standards, provide training, advice and guidance regarding compliance with relevant statutory requirements, legislation and regulations and promote best practices in accordance with industry standards.
EXPECTED CONTRIBUTION
The following are specific responsibilities and contributions critical to the successful performance of the position:
- Development and implementation of robust Health & Safety and Food Safety audit plan, including performance thresholds alongside tracking and reporting capabilities. Plan should include audit content from Security Management and Safety Management guidelines.
- Update and send out the H&S training matrix for hotels, send out monthly core agendas and update the UK Specific Safety and Security resources site on MGS.
- Review and update Health and Safety related policies and procedures as required and ensure changes to legislation and referenced policies and procedures are communicated to the hotels.
- Review risk assessments and Business Case Analysis requests and activities and ensure that risks are adequately assessed, control measures are effective and relevant associates have been trained and are undertaking the task according to the risk assessment. Support as required with the identification and/or implementation of control measures.
- Attend monthly meetings led by Risk Management to discuss MIRA results, claims liabilities and develop actions and communications based on trends and reporting.
- Complete at least one formal H&S audit per year per hotel and any required reviews as directed by the key stakeholders. Additional audits and/or support to be coordinated for hotels below required thresholds.
- Complete unannounced food safety spot checks across the hotels on an ad hoc basis. Minimum of one per year.
- Coordination and recording of training completion and compliance per hotel (see compliance tracker), to include as a minimum;
- EHO visits
- Asbestos training
- Legionella training
- Personal license holders per hotel
- First Aid Trainers
- Pool plant training
- COSSH training
- Food safety training
- Allergen training
- IOSH training
- Operation Makesafe
- Water testing programmes.
- Complete Health and Safety Training Teams webinar per quarter for region, with hotel results and key priorities discussed.
- Co-ordination with local authorities re available training and roll out/communicate.
- Share best practice with hotels and provide competent advice, reference and response on the implementation of Marriott’s Health and Safety Management System.
- Prepare and deliver ad hoc training in response to hotel requests within the region, subject to availability.
- Develop, implement and complete a monthly executive report on the managed portfolio which consolidates key metrics on training completion and compliance per hotel for distribution to senior operations leadership team highlighting progress and areas of concern supporting ongoing performance monitoring, review and improvement within notified deadlines.
- Notify Global Safety & Security Senior Area Managers of any risks and/or deficiencies within the safety performance of the hotels within their scope of responsibility.
- Provide guidance and communication to the regional team leadership on all safety and security events and occurrences.
- Support hotel crises teams in response to incidents, acting as a subject matter expert on related health and safety statutory requirements and crises response and reporting.
- Chair and manage the mandated corporate governance meetings informing Directors of risks and areas of exposure to the business.
Other
- Ad-hoc project work.
- Perform other duties as assigned to meet the business needs.
- Complies with Marriott International policies and procedures.
CANDIDATE PROFILE
Education and Experience Preferred
- A minimum of (4) years of Health and Safety experience or related role preferred.
- IOSH – Minimum Affiliate Membership.
- IOSH Managing Safely Certification.
- NEBOSH Certified – General Certificate in Occupational Health and Safety – or NEBOSH Level 6 Diploma for Occupational Health and Safety Management Professionals.
- Certification in Legionella & Asbestos Management.
Personal Competencies
- Proven working knowledge of Health and Safety, as well as relevant legal standards.
- Executive presence – ability to sell ideas and influence, settling differences and winning concessions without damaging relationships; can be both direct and forceful while remaining diplomatic.
- Develops and maintains effective relationships and deals effectively with a broad group of stakeholders; influences without direct management authority.
- Excellent verbal and written communication skills.
- Ability to operate independently and effectively from both a technical and tactical perspective.
- A solid work ethic; honest and straightforward, committed to delivering the highest quality of service; and accompanied with a strong sense of urgency.
- Flexible, resilient, and adapts easily in a changing environment; ability to work under pressure.
- Highly organized and efficient approach required.
- Ability to manage varying needs and prioritize to ensure best business results.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.