Manager, Guest Acts

Normal office hours are 09:30 to 17:30, Monday – Thursday, 09:30 to 17:00 Friday Unit D, Mill Court, Milton Keynes, Buckinghamshire MK12 5EU

Full Time

ABOUT RWS Global

As the world’s largest producer of groundbreaking live entertainment, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.

Headquartered in New York, London, Cincinnati and Sydney with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide.

The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDSTM Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.

Job Summary

Located at our UK office in Milton Keynes, the Manager, Guest Acts is responsible for enhancing the entertainment offerings for our land and sea clients by strategically placing live artists throughout the programme. They are responsible for assigning, and regulating budgets in a way that not only protects profit but also ensures the best value for our clients. In addition, they should collaborate with the global business to effectively promote and make the most of our available resources and services.

Role & Responsibilities

• Managing budgets and profiling of all Guest Acts for our clients
• Diligent placement of Guest Acts across the business
• Have a strong understanding of the Guest Act industry
• Develop strong working bonds with clients, artists, agents and venue management
• Liaise with the travel team in the coordination of Guest Act logistics
• Negotiate and process artist contracts
• Work with finance to ensure invoices are issued and paid
• Ensure collaboration and unity with the Agents Association and their Terms of Business
• Attend Showcases and Live Acts performances in the UK and Europe

• Excellent interpersonal skills
• Good verbal and written communication skills
• Computer literate (PC and/or Mac)
• Methodical and accurate with excellent attention to detail
• Excellent organisational skills essential
• Experience in multi-tasking
• Ability to work under pressure and to a deadline

• A dynamic and innovative professional with a forward-thinking attitude
• Demonstrate commitment to the business with a strong knowledge of our client base
• The ability to work under own initiative
• A clear communicator
• Passionate about the industry and a desire to discover new talent

• Experience within and knowledge of the Entertainment Industry is essential
• Previous experience in the cruise industry preferred

• Competitive Salary
• Company Pension
• 25 days paid holiday excluding Bank Holidays
• Paid parental leave & childcare support policy
• Computer (Mac/Windows)
• Mobile Phone allowance
• Employee Assistance and Wellbeing Program
• Employer Sponsored Vision Program

Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.

Diverse Is Who We Are

Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression, and capabilities are a contribution to our culture, as well as our reputation and achievements. So, bring all of who you are, no questions asked.