Manager-Compliance

Job Description

This job is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the + business community. Please do not contact the recruiter directly.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML function. GFCC is part of the broader Global Risk & Compliance organization.

The GFCC Risk Management team facilitates alignment across GFCC teams in managing processes and controls and reporting and metrics for GFCC. Responsibilities include management and oversight of formal and internal management reporting, metrics, and identification of key risk indicators; managing development of processes and controls to ensure efficiency and sustainability; and management and execution of the centralized GFCC risk assessment process for the customer risk rating and money laundering assessment.

Role of Manager, GFCC Reporting Team

The GFCC Reporting team sits within the GFCC Risk Management team and is responsible for reporting and metrics for GFCC. Reporting to the Director of GFCC Reporting, the successful candidate will have responsibilities in supporting GFCC program areas by providing enhanced visibility and oversight of critical operational processes, including technology projects and the GFCC’s MIS reporting program.

Responsibilities

• Collaborate with technology and product teams within American Express Technology to drive new and enhanced reporting requirements, including the prioritization of initiatives related to large scale compliance projects;
• Oversee and collaborate with the reporting product owner(s) and GFCC stakeholders to gather and envision business requirements, manage User Acceptance Testing, and communicate releases;
• Engage with stakeholders to determine reporting needs for regulatory changes, new products, business initiatives and drive automation for manual processes;
• Participate in the design of insightful and compelling summary reporting and dashboards;
• Manage the development and preparation of reporting for internal teams, senior leaders and lines of business; participate in regular validation of reports and manage the documentation and tracking around reporting enhancements;
• Conduct data analysis, issue resolution, and ad hoc data pulls for audit and exam responses;
• Collaborate with stakeholders to promote GFCC reporting and facilitate engagement and usage;
• Manage projects in support of the broader program, as needed.

Qualifications

• 5+ years of work experience in program governance, project management, product management, data management, strategy development and/or implementation preferably within a compliance or risk management organization.
• Decisive self-starter with high degree of accountability, solution focused and able to successfully balance multiple priorities over both the short and long term in a deadline-intensive environment.
• Proven ability to collaborate closely with multiple stakeholders to ensure effective delivery of initiatives
• Ability to initiate and drive projects to completion, navigate ambiguity and proactively anticipate and address challenges
• Strong management, collaboration, organizational, and interpersonal skills with ability to motivate and engage stakeholders
• Excellent communication skills, both written and verbal, with proven ability to translate findings into impactful communications and presentations to senior leadership, regulators, etc.
• Exceptional attention to detail and organizational skills, an extremely positive “can-do” attitude and a personal brand that is known for delivering win-win solutions
• Bachelor's degree required, advanced degree preferred.
• Advanced excel skills (Pivot tables, Macros or Power Query) and experience using data visualization tools (such as PowerBI, Tableau, MicroStrategy) a plus.
• Proven to have a global mindset; able to work well across time zones and work cultures.
• A working knowledge of the Financial Crimes program would be beneficial, although not essential, as would experience within Operational Excellence or Compliance.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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