Management Support Team Administrator

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Norwich; On-site; GBP 24,000 - 26,000; Part time

Job description

Job Summary

Are you looking for an administrative based role in the centre of Norwich? Our friendly, fast-paced team have an exciting opportunity for a Management Support administrator to join the existing team.

Our Child Family and Young Persons Service is based at 80 St Stephen's Road, in the centre of Norwich and is on all the main public transport routes, with public car parks nearby too. This is a permanent position and we're looking for someone to work on a part-time basis.

Our dedicated service supports young people between the ages of 14-25 and in this post you'll be providing admin support to the wider team in order for them to be able to provide an efficient service to our service users. Our service offers a welcoming and supportive environment and when you join us, you can expect comprehensive training to ensure you understand the different processes and systems we use.

If you're a proactive, organised administrator with a can-do attitude - we would love to hear from you!

Main duties of the job

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The successful candidate will need to have the ability to deal with confidential and sensitive information which may include telephone calls from individuals who may sometimes be distressed or upset.

Training will be given, however previous administration experience is essential.

You will need to be able to demonstrate excellent communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will also be able to evidence working flexibly and have experience of working to deadlines, on your own initiative and maintain confidentiality.

Duties Include But Are Not Limited To:

1. Minute taking
2. Ordering
3. Recruitment / Interview support
4. Annual leave / sickness reporting
5. Logging of supervisions / appraisals

We can offer a welcoming, friendly and supportive environment that provides a responsive administration service to the wider team.

About Us

At Norfolk and Suffolk NHS Foundation Trust we provide mental health, secure and learning disability services across Norfolk and Suffolk. We believe in recovery and wellbeing, and we promote physical health, strong relationships and a balance between treatment and continuing an active life.

Benefits

Benefits included with this role are:

• NHS pension
• A comprehensive in house & external training programmes
• Career progression
• Starting annual leave of 27 days per annum (pro rata) increasing to 33 days pa based on length of service (plus paid bank holidays)
• Staff physio service
• NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Date posted
06 March 2025

Pay scheme
Agenda for change

Band
Band 3

Salary
£24,071 to £25,674 a year Gross per annum/pro rata

Contract
Permanent

Working pattern
Part-time, Flexible working

Reference number
246-CEN6972679

Job locations
80 St Stephens Road
Norwich
NR1 3RE

Job Description

Job responsibilities

Please see attached job description and full person specification. For more information please contact us.

Qualifications

Essential criteria

• NVQ Level 3 Business Administration or equivalent or willing to work towards
• Pitman/RSA III Typing / Word processing or equivalent experience
• Secretarial experience at intermediate level

Desirable criteria

• Knowledge of Trust electronic record system

Knowledge

Essential Criteria

• Working knowledge of Microsoft packages or equivalent.
• Maintaining administrative / secretarial systems.

Desirable criteria

• Knowledge of NHS policy / procedures

Other

Essential criteria

• Able to work proactively, on own initiative with minimal supervision.
• Able to work as part of a team.
• Able to work flexibly to meet service needs.
• Able to work to strict deadlines and able to prioritise own workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer details

Employer name
Norfolk & Suffolk Foundation NHS Trust

Address
80 St Stephens Road
Norwich
NR1 3RE

Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx