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Management Assistant, Almondbank House, Perth

Perth and Kinross Council

Perth

Hybrid

GBP 25,000 - 27,000

Full time

27 days ago

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Job summary

An exciting opportunity awaits at a forward-thinking council, where you can make a real difference in the community. As a Management Assistant, you will play a vital role in supporting social work and care teams, ensuring efficient operations and excellent customer service. Your organizational skills and attention to detail will be key as you handle sensitive information and assist with various administrative tasks. This position offers the chance to work in a dynamic environment, with opportunities for hybrid working and professional development. Join a dedicated team committed to enhancing the lives of children, young people, and families in the area.

Benefits

Flexible working arrangements
Access to training and support
Healthy work-life balance

Qualifications

  • Strong knowledge of MS Office and excellent typing skills required.
  • Experience with databases and financial reconciliation is desirable.

Responsibilities

  • Provide administrative support for social work and social care staff.
  • Manage and allocate workload for the team effectively.

Skills

MS Office (Office 365)
Typing/word processing skills
Database experience (Swift/CCM)
Financial reconciliation
Customer Service Skills
Ability to handle confidential information

Education

Good standard of general education
Administration qualification

Tools

PECOS system
Electronic Social Care Record

Job description

Location: Almondbank House Lewis Place North Muirton Perth, PH1 3BD

Salary: £25,096 - £26,447 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 36 hours per week

Main Purpose of the Role

Working within Perth & Kinross Council is more than a job, it's about being part of something meaningful. It's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity:

This is an exciting opportunity for a dynamic individual who has a flair for customer service, to provide administrative support for social work and social care staff who are based at Almondbank House, Lewis Place, Perth. The Management Assistant will be predominantly based at Almondbank House but will be required to provide support to teams across Finance & Business Support.

Multi-disciplinary teams are co-located there who provide a wide range of services to children, young people and families. You will come into contact with a variety of people, including families attending the building for contact meetings.

This post has an element of the management and allocation of workload for the team. This is an office-based role with the opportunity for hybrid working in line with Perth & Kinross Council’s Hybrid Working Policy.

Skills & Experience Required

The type of core skills we are looking for include:

  1. Knowledge and experience of working with MS Office (Office 365)
  2. Excellent typing/word processing skills (including formatting reports which can contain detailed information relating to young people and their family circumstances)
  3. Experience working on databases i.e. Swift/CCM social work practitioner system (desirable as training can be provided)
  4. Financial reconciliation on petty cash
  5. Placing orders through the Council’s PECOS system and processing invoices for payment (desirable as training can be provided)
  6. Uploading filing onto the social work system (Electronic Social Care Record) (desirable as training can be provided)
  7. Ability to evaluate significance and urgency of information received and take appropriate action
  8. Equipped to deal sensitively with highly confidential information, of a potentially distressing and emotionally disturbing nature
  9. Ability to deal with parents, managers, external partners and other professionals effectively
  10. Excellent Customer Service Skills and equipped to deal with exposure to extremely difficult people
Essential Qualifications

You must have a good standard of general education (including Standard Grade, or equivalent, in English, Arithmetic or Maths) and it would be beneficial if you have an administration qualification. You should have a willingness to undertake further training/education.

We are seeking a highly organised, self-motivated and pro-active Management Assistant with a friendly and approachable manner.

With an ability to demonstrate a high level of accuracy and attention to detail, you will be good at multi-tasking and an enthusiastic team player.

As you will be coming into contact with young people and their families, you must have excellent customer service skills and be able to work effectively under pressure. You must have an appreciation for tact and follow security protocols.

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work-life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

Next Steps

We would love to hear from you and would encourage you to get in touch with Lorraine Kelly, Business & Management Officer on 01738 783496 or at LorraineKelly@pkc.gov.uk to find out more.

Click “APPLY NOW”

External candidates are required to provide 2 references, including email addresses. One of these must be your current or most recent employer.

We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments.

To comply with Baseline Personnel Security Standard, you will be required to complete a Disclosure Scotland form. If you have lived overseas for a period of 12 months or more (continuous or total) within the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.

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