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Major and Complex Loss- Loss Adjuster/London

Right International

United Kingdom

Hybrid

GBP 40,000 - 80,000

16 days ago

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Job summary

An established industry player is searching for a Major & Complex Loss Adjuster to join their dynamic team in London. This role offers the chance to manage high-value claims across property and commercial lines, providing exceptional service while navigating complex cases. You will lead site investigations, negotiate settlements, and ensure compliance with industry standards. The company values professional development and offers competitive salaries along with hybrid working options. If you are passionate about delivering top-tier customer service and have the expertise in handling complex claims, this is an exciting opportunity for you.

Benefits

Competitive salary and bonus scheme

Car allowance or company car

Hybrid and flexible working options

Ongoing professional development

Qualifications

  • 3+ years experience in handling major and complex loss claims.
  • ACII/CILA qualified or working towards it.

Responsibilities

  • Handle major property losses, often exceeding £100k.
  • Lead investigations and negotiate settlements.
  • Prepare detailed reports for insurers and clients.

Skills

Communication Skills

Negotiation Skills

Stakeholder Management

Technical Knowledge in Property Claims

Technical Knowledge in Commercial Claims

Education

ACII/CILA Qualification

Job description

Major and Complex Loss- Loss Adjuster/London

Posted: 2 days ago Location: UK Experience Required: 3 + years Salary: Competitive

The Role:
We are seeking an experienced Major & Complex Loss Adjuster to join a leading firm in London. This is an exciting opportunity to handle high-value, technically challenging claims across property and commercial lines. You’ll be part of a dynamic and supportive team, delivering exceptional service to clients while managing complex cases from cradle to grave.

Key Responsibilities:

  • Handle major and complex property losses, often exceeding £100k.
  • Lead site investigations, liaising with policyholders, brokers, and third-party experts.
  • Prepare and present detailed reports to insurers and clients.
  • Negotiate settlements, ensuring fair outcomes in line with policy cover.
  • Develop and maintain strong client relationships, supporting business growth.
  • Ensure compliance with FCA regulations and industry standards.
  • Proven experience handling major and complex loss claims.
  • ACII/CILA qualified (or working towards).
  • Strong technical knowledge across property and commercial claims.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Ability to manage caseloads efficiently while delivering top-tier customer service.

What will you get:

  • Competitive salary and bonus scheme
  • Car allowance or company car
  • Hybrid and flexible working options
  • Ongoing professional development and career progression
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