Maintenance Team Manager

Thames Water Utilities Limited; Rickmansworth, Greater London; On-site; GBP 38,000 - 45,000

Job description

Job title: Maintenance Team Manager
Ref: 39528
Division: Asset Operations & Capital Delivery
Location: Maple Lodge - Rickmansworth - WD3 9SQ
Contract type: Permanent
Full/Part-time: Full-time
Hours: 36 hours per week Monday - Friday
Salary: Offering a salary up to £45,000 per annum depending on skills and experience.
Job grade: B
Closing date: 14/04/2025

We are seeking a motivated and enthusiastic Team Manager to lead and develop a maintenance team based in the Colne South Catchment, out of Maple Lodge STW.

As the successful candidate, your role will be to drive their performance and improve overall engagement whilst managing in line with HR policies and processes. Increasing customer service and operational performance within strict quality targets is vital to the success of this role and will be achieved in line with a strong health and safety focus.

Day-to-day activities will include managing the team of mechanical, electrical and ICA Technicians to carry out planned and reactive maintenance, provide technical support, work with the Technical Coordinator to ensure asset availability and drive a positive health and safety culture to ensure efficient, continued and safe operation of the sites within the catchment.

For the right person, this is a fantastic opportunity to progress your career, test your skills, support colleagues, and apply your knowledge of data to solve practical problems. Your skills will be critical to help drive improvements across the business and inform business decisions.

What you’ll be doing as the Maintenance Team Manager

• Reporting to and working alongside the Site Manager, you’ll be responsible for the day-to-day performance of the Mechanical, Electrical and ICA teams.
• Maintaining site compliance by proactively managing plant availability and ensuring plant breakdowns are addressed quickly and efficiently.
• Working with the site team to ensure timely repair to plant/equipment to reduce additional costs as well as exploring alternative options for more cost-effective solutions.
• Responsible for developing the team to improve their health and safety awareness.
• Be a health and safety role model as well as drive health and safety culture on site through auditing and the escalation process.

Base Location: Maple Lodge STW.

36 hours per week Monday-Friday plus the inclusion onto a standby rota (after training) for which you will receive additional payment.

What you should bring to the role

• Previous experience in a technical role from within an industrial/utility environment.
• Previous experience managing a technical team would be desirable, with a strong focus on continuous improvement, ideally with field-based members.
• Proven ability to take the lead and achieve results in a difficult environment.
• Strong focus on and good working knowledge of health and safety.
• Experience managing an operational budget with a structured and proactive approach.
• You will need to be competent in using IT equipment/systems and be able to interpret complex Excel spreadsheets.
• Due to the nature of this role, a full, valid driving licence is needed.

What’s in it for you?

• Competitive salary offering up to £45,000 per annum, depending on your level of experience.
• 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• GymPass is a free fitness plan and access to several well-being apps for you and up to three family members, as well as discounted plans nationwide.
• The cycle to work scheme, always on and up to £3,000, saves money, gets people fit and helps protect the environment.
• WeCare, a variety of health and well-being services for you and your family, including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get-fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people who are committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference in millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.