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Maintenance Surveyor

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Swindon

On-site

GBP 35,000 - 55,000

2 days ago
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Job summary

An established industry player is seeking a Maintenance Surveyor to join their dynamic Property Services Team. This role is pivotal in ensuring the effective delivery of maintenance services, focusing on customer satisfaction and compliance with regulations. You'll investigate and resolve issues related to damp and mould, while also providing technical support to trades teams and contractors. With opportunities for professional development and a commitment to flexible working, this is an exciting chance to make a real impact in the community. Join a skilled team dedicated to driving improvements and delivering quality housing solutions.

Benefits

£450 flex-pot annually

25 Days Holiday + Bank Holidays

Industry leading pension scheme

Flexible working options

Private medical insurance options

Discounted travel insurance

Qualifications

  • Up-to-date knowledge of technical and regulatory requirements for maintenance.
  • Experience with damp, mould, and condensation issues.

Responsibilities

  • Investigate and solve maintenance issues raised by customers.
  • Carry out inspections and ensure works are completed to high standards.

Skills

Knowledge of HHSRS

Understanding of Awaabs Law

Technical knowledge of maintenance services

Commercial acumen

Ability to prepare specifications

Proficient use of IT Systems

Intermediate Excel skills

Tools

Microsoft Office Suite

Job description

Job Description

Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters.

We are now the 6th largest housing association by size - with almost 3000 colleagues, over 82,000 homes and over 210,000 customers across London and the South.

We have an exciting new opportunity for a Maintenance Surveyor to join our Property Services Team in our Swindon, Andover locality.

The role

Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to maintenance issues raised either internally or by our customers.

You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit.

You'll also be responsible for:
  • Carrying out inspections as needed prior to, during and on completion of repairs with a major focus on damp and mould
  • Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported
  • Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction
  • Maintaining high quality data within the property systems
  • Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
  • Developing own capability through continual personal and professional development to ensure knowledge is kept up to date
What you'll need

To be successful in this role you will need:

  • Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service
  • An understanding of Awaabs Law coming into force from October 2025 with extensive experience of dealing with Damp, Mould and Condensation
  • Knowledge of HHSRS (Housing Health & Safety Rating System)
  • Ability to prepare and interpret specifications schedules of work using bespoke or published Schedule's of Rates/Works.
  • Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets
  • Ability to operate with commercial acumen
  • Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken
  • Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills

There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.

What can we offer you
  • £450 flex-pot annually, discounted shopping & cycling scheme
  • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
  • Industry leading pension scheme, 12% matched contributions plus life cover at 4x your salary
  • Flexible working - we're committed to giving people flexibility as widely as possible
  • Options for private medical insurance, dental insurance & critical illness cover
  • Discounted travel insurance

We have an ambitious corporate plan to deliver an inspiring agenda of change and growth in a sustainable way. You'll be joining a highly skilled team at the forefront of driving these improvements and we'd love to hear from you to explore your skills and experience further.

It's a fantastic time to join us at SNG!

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