Maintenance Scheduler

Job Description

Maintenance Scheduler

Our client is a family-run business that specializes in property maintenance and asset management services. Due to organic growth, they are looking for a Maintenance Scheduler to join their friendly and motivated team. You will schedule works and be the main point of contact for their clients who own large property portfolios across the UK.

The Ideal Maintenance Scheduler will be responsible for:

1. Main point of contact for the client's maintenance department to ensure jobs are scheduled and followed up in a timely manner.
2. Responding to enquiries and working with the field team to resolve maintenance issues through to completion.
3. Using the maintenance scheduling and repair reporting system to monitor repairs.
4. Managing timely issuance of certificates for compliance maintenance to our customers.
5. Assisting in quoting and finalizing job cards generated from the field teams.
6. Working with suppliers to ensure materials are ordered on time.
7. Managing tasks for our internal and external teams, ensuring maximum efficiency in delivering our maintenance service to our clients.
8. Working with external contractors.
9. Managing invoicing out to our clients and invoices coming in from suppliers.
10. Participating in monthly client meetings to track progress and performance.

What we're looking for:

1. Quick learner with the ability to work effectively with scheduling software - simPRO and accounting package - Xero. Full training will be provided if no experience.
2. Excellent administration skills and a professional telephone manner.
3. Excellent customer service skills.
4. Prior knowledge of working in the property maintenance area and with tradespeople would be advantageous.
5. The ability to prioritize activities, manage several tasks concurrently, and work under pressure.
6. Displays initiative in dealing effectively with issues.
7. Excellent attention to detail.
8. Works well using own initiative.
9. You may have come from a background as a Planner/Scheduler/Coordinator, or even a highly organized admin position liaising with multiple parties and managing diaries!

In return you will receive:

A basic salary of £25,000 - £27,000 DOE and training, an annual bonus (Company Performance Related), a brilliant culture with a flat structure, free parking, and free gym membership.