Maintenance Contracts Manager

Royal Holloway, University of London; Egham; Hybrid; GBP 49,000 - 59,000; Full time

Job description

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Maintenance Contracts Manager
Facilities Management - Maintenance Services

Location: Egham
Salary: £49,325 to £58,345 per annum - including London Allowance
Post Type: Full Time
Hours per Week: 35
Weeks per Year: 52
Closing Date: 23.59 hours BST on Monday 05 May 2025
Reference: 0425-079

Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

Full time, Permanent

Applications are invited for the post of Maintenance Contracts Manager in the Estates Department.

The post is a key position within the Estates team with responsibility for the effective and efficient administration, management and reporting of all Estates and Maintenance service-related contracts. They will be the estates lead for the direction of all contracts including services and material procurement for the Estates Operations, in conjunction with the procurement and finance departments.

The post holder will ensure that there is a consistent high performing approach across all disciplines for the design, tendering, management and control of contracts and contractors. This will include ensuring that any follow up improvement actions are scheduled, recorded and certified appropriately and that there is the appropriate application of quality assurance procedures and oversight as directed by the Head of Maintenance or Estates department senior management.

The post holder will manage and lead the required level of governance of all contracts, always ensuring compliance with internal and external regulations, legislation, and best practice. They will be the effective owner of the service contract compliance schedule, ensuring currency, accuracy and the timely scheduling of certifiable audit works to ensure the statutory continuity of compliance.

The post holder will develop and refine processes and procedures regarding financial and performance reporting, KPI and SLA achievement and contractor management. The post holder will ensure that the University is getting a safe, timely, value for money and effective services for all contracted out services.

The post holder will have experience of the proactive management of multiple complex contracts including running regular communication meetings, analysing performance statistics and producing monthly reports on contract performance for the Estates senior team. You will have a strong focus on financial accuracy.

The post holder will work closely with the Estates Procurement and Finance sections, to ensure delivery of the contract services, benefits, and costs, contributing to the development of tenders and influencing budget planning.

The post holder will ensure the delivery of a professional “customer focused” service for the benefit of the University’s wider stakeholder community.

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement
• Training and Development opportunities
• Pension Scheme with generous employer contribution
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
• Free parking

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For an informal discussion about the post, please contact David Middlehurst on [e-mail].

For queries on the application process the Human Resources Department can be contacted by email at: [e-mail]

Please quote the reference: 0425-079
Closing Date: 23:59, 5 May 2025
Interview Date: To be confirmed
Further details: Job Description & Person Specification Email details to a friend

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The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.