Maintenance Co-ordinator

Lendlease Corporation; London; On-site; GBP 25,000 - 35,000; Full time

Job description

About us
Lendlease are a globally integrated real estate group, we draw on decades of experience and the latest thinking in development, design, place making, construction and investments to deliver iconic and enormously successful places.

Our residences offer more than just a home. We create places people want to be, care about and feel connected to. Tenants are offered flexible leases and superior service, quality eco-conscious living and a sense of community through social connection and convenience.

The result is a build to rent/multifamily product centred on tenant experience to provide the best outcome for both our residents and leasing success.

The role

The primary role objective of the Maintenance Co-ordinator is to provide day to day support to the Maintenance teams in providing a high level of service for the community and its residents. This role will be covering two buildings on the same development in Elephant Castle assisting the Area Maintenance Manager in their daily duties.

This is achieved through ensuring that all maintenance requests are responded to in a timely manner along with general administrative tasks.

What will you do?

1. Assisting with the administrative duties for all maintenance works at the assets for both internal and external aspects of the buildings, amenities, common areas, public realm and grounds
2. Ensure that all jobs are allocated and managed on the work order system in a timely manner
3. Keep residents informed at all times encouraging excellent customer satisfaction reviews
4. Coordinate with vendors for pre-planned and ad hoc site visits
5. Maintain accurate records of maintenance activities, equipment and materials
6. Providing a point of contact within the office for residents and vendors
7. Monitoring maintenance inboxes and office phone
8. Assign Pre Planned Maintenance tasks, monitor completion and any work orders that arise from completion
9. Identify areas for continuous improvement contributing to the efficiency of the maintenance operation
10. Review vendor RAMS, certification and schedules
11. Manage vendor quotes
12. Place orders for materials and office supplies
13. Adhering to building standards, health & safety, statutory compliance, repair & maintenance and overall asset functionality
14. Supporting the building maintenance and management regime to ensure the mechanical, electrical and other building services plant and equipment reach their expected life span

You will bring

1. Good organisation skills and attention to detail ensuring efficient maintenance operations
2. Excellent communication skills to build strong relationships with tenants, colleagues and external stakeholders
3. Natural problem solving ability to quickly identify and resolve issues as they arise
4. Competence in using Microsoft Office
5. Diary management
6. Ability to work in a fast paced environment
7. A minimum of one years’ experience in a similar role
8. Basic working knowledge of maintenance, service requests and apartment preparation

What we provide

1. Industry leading pension scheme
2. Private medical health benefit and dental plan options
3. Enhanced parental leave
4. Life assurance
5. 25 days annual leave with the option to buy or sell additional days
6. Wellbeing leave
7. Health and wellbeing support and initiatives
8. 24/7 confidential Employee assistance programme
9. Discounted gym membership to over 2,500 gyms nationwide

Lendlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/or disabled.