M3 Support Assistant

Auto-Trail; Grimsby; On-site; GBP 25,000 - 45,000; Full time

Job description

About Us

Auto-Trail is a well-established leisure vehicle manufacturer which has operated in Grimsby for more than 40 years. Branded a market leader in the UK, Auto-Trail uses innovative technologies and solutions to develop and produce luxury campervans and motorhomes. Since the late 90s, the company has been a member of French-based industry giant, Trigano Group.

Based on the Europarc in Grimsby, Auto-Trail is around 30 minutes from Hull, Scunthorpe, Louth and Market Rasen.

With staycations, weekend breaks and ‘van life’ ever increasing in popularity, Auto-Trail is actively looking to recruit and invest in individuals to be part of their ambitious future plans.

The Role

It is an exciting time to be joining Auto-Trail, as our business continues to grow with increased demand for leisure vehicles. Due to this growth, we are recruiting for an M3 Support Assistant to join our multi-skilled team.

As an M3 Support Assistant, you will work closely with the Lead ERP Specialist to support the deployment, maintenance, and continuous improvement of our Infor M3 ERP system. You will be involved in troubleshooting system issues, analysing business processes, and helping to implement solutions that enhance efficiency across multiple departments. This role provides a unique opportunity to gain hands-on experience in ERP systems, business process analysis, and digital transformation, all while working within a global network of companies. You will also collaborate with international teams, making this an ideal position for someone eager to develop both technical expertise and business acumen in a fast-paced environment.

Main Duties/Key Responsibilities

• Provide day-to-day support and troubleshooting for ERP users.
• Manage ERP-related data, ensuring its accuracy, consistency, and integrity across different business functions
• Collaborate with various teams to gather business requirements and assist in process optimization through the ERP system.
• Assist in system updates, configurations, and testing to ensure the ERP system aligns with business needs.
• Work alongside cross-functional teams to analyse data, generate reports, and identify opportunities for improvement.
• Support training efforts for employees on ERP processes and functionalities.
• Travel occasionally to collaborate with business units and stakeholders across global locations.

What We’re Looking For

• Degree in STEM (Science, Technology, Engineering, or Mathematics) or relevant experience.
• Proficiency in Microsoft Office and a strong understanding of software applications and data management.
• A problem-solving mindset with a keen interest in ERP systems, business analysis, and process improvement.
• Strong communication skills, with the ability to collaborate effectively across departments and business units.
• Willingness to learn on the job and undertake ERP-specific training.
• Flexibility to travel internationally as required for global collaboration.
• Previous ERP experience is a bonus, but not a requirement.
• Speaking additional languages is a plus, as you’ll collaborate with global teams

By joining our team, you will play a vital role in driving digital transformation and operational efficiency across a global business network, helping to shape the future of our ERP systems.

What We Can Offer

- A competitive salary

- A four-day working week with long weekend

- Career development and progression opportunities

- Free parking on-site

- Mental Health First Aiders within the business

- Private healthcare and Life insurance (following a qualifying period)

- Pension scheme

- Onsite parking

Auto-Trail is an equal opportunity employer, committed to diversity, equality, and inclusion within the workplace. We welcome all, celebrate difference and encourage colleagues to be themselves at work.

If you would like to discuss accessibility requirements for the recruitment process or role, please contact our HR Team.

How To Apply

Is this the job for you? If so, we would love to hear from you.

To apply for this role, please submit your CV along with a covering letter including why you feel you are suited to the role to [e-mail]