M & E Shift Technician

Data Centre Shift Technician / Multi-Skilled Engineer (Electrical Bias)

Location: Hertfordshire / Essex / London Docklands

Salary: £48,000 - £52,000 + Bonus and Benefits

Shift Pattern: Continental Days and Nights 5 am - 5 pm

Position Overview: We are seeking a Data Centre Shift Technician / Multi-Skilled Engineer (Electrical Bias) to join our expanding team at a state-of-the-art Data Centre. This role offers long-term career stability and progression within a rapidly growing and future-proof industry.

You will be responsible for the maintenance, repair, and oversight of all critical infrastructure systems, including HVAC, electrical, and mechanical systems. The position involves working with a team of skilled engineers, ensuring 100% uptime and delivering services to the highest industry standards.

Key Responsibilities:

1. Operations & Maintenance:
   • Perform planned preventative maintenance (PPM) and reactive repairs across all critical systems, including electrical, HVAC, and mechanical infrastructure.
   • Monitor and troubleshoot BMS, PMS, and CMS systems, ensuring site operations meet SLA and uptime requirements.
   • Respond to Building Management System (BMS) alarms and conduct emergency repairs as necessary.
   • Maintain evaporative cooling systems and domestic water systems to comply with L8 standards.
   • Supervise engineering subcontractors to ensure compliance with contractual commitments and site protocols.
   • Manage and enforce controls within the Permit to Work systems.
   • Ensure all work is carried out in line with statutory and contractual deliverables.
2. Technical Oversight & Commissioning:
   • Oversee M&E vendors delivering electrical and HVAC services, ensuring compliance with MOP/SOP/EOP procedures.
   • Assist with commissioning and witness infrastructure upgrades and enhancements, including new facilities.
   • Manage the Permit to Work system, ensuring all RAMS are accurate and compliant.
   • Support and coordinate P1/P2/P3 incidents with shift managers and the Data Centre Manager.
3. Compliance & Documentation:
   • Maintain site logbooks and statutory compliance records.
   • Perform dynamic risk assessments and ensure all tasks comply with health and safety regulations.
   • Prepare and review Method Statements and Risk Assessments (RAMS) for in-house and contractor works.
   • Ensure up-to-date documentation and maintenance records, including REALM task sheets.
4. Client & Stakeholder Engagement:
   • Act as the main point of contact for client services, attending planning meetings and fostering positive relationships.
   • Collaborate with the Data Centre Manager and shift teams to ensure seamless service delivery.
   • Deliver clear communication during shift handovers through logs, emails, and status boards.
5. Technical Responsibilities:
   • Electrical Systems: Maintain and troubleshoot single-phase and three-phase systems, control panels, UPS, and power generators.
   • HVAC Systems: Service and repair AHUs, FCUs, split systems, chillers, and variable speed drives.
   • Fire & Safety Systems: Oversee fire suppression and detection systems and ensure proper maintenance.
   • Water Treatment: Manage open/closed chilled water systems to ensure compliance with safety standards.
   • Incident Management: Provide support for unplanned incidents or faults on-site.

Skills, Knowledge, and Experience:

Essential Experience:

• Proven experience in a critical environment (data centres, financial institutions, or similar).
• Hands-on expertise with UPS, generators, HVAC, and building management systems.
• Demonstrable success in coordinating and managing complex site activities.
• Experience in real-time incident and fault management.

Key Benefits:

• Basic Salary: £48,000 - £52,000 (dependent on experience)
• 10% Annual Bonus: Paid every financial year (April or May)
• Private Healthcare
• 25 Days Annual Leave
• Free On-Site Parking
• Daily Meal Allowance
• Life Assurance & Pension
• Overtime Opportunities

Qualifications:

• C&G Level 3 or equivalent in electrical services/maintenance.
• 18th Edition IEE Wiring Regulations.
• Emergency First Aid at Work certification.
• HV Approved Person or equivalent (desirable).
• Confined Space Entry training (as required).
• Manual Handling Training (advantageous).

Skills:

• Excellent communication and customer service skills.
• Strong problem-solving abilities and decision-making under pressure.
• Ability to prepare Method Statements, Risk Assessments, and perform dynamic risk assessments.
• IT literate with experience using CAFM systems.

Additional Requirements:

• Security clearance (BPSS and SC) may be required or obtained.
• Reliable and self-motivated, with high personal integrity.
• Comfortable working independently and as part of a team.
• Flexible regarding working hours and available for overtime.
• PASMA & IPAF (preferred).
• Ability to ascend and descend vertical access equipment.