M&E Contract Manager

M&E Contract Manager

Location: Central London Portfolio

Working Hours: 8:00am-5:00pm (Monday to Friday). However, flexibility is required in order to complete the duties associated with the role.

Reporting To: Account Manager

No. of Staff Reports: 5

Salary: £65K

We are currently sourcing an M&E Contract Manager from a building services background who has previously managed a portfolio of commercial maintenance contracts for one of London's most highly respected building services companies.

The role involves will be best suited to candidates with prior experience managing mobile or multi-site portfolios.

It is a fast-paced position requiring exceptional time management, prioritisation, and leadership skills.

Job Purpose

Reporting to the Business Unit Account Manager, you will be working within the engineering services team on various contracts.

You will interact with your teams and manage operations via your engineers and supervisors with their site activities including training of team members, appraisals, and covering sites if required.

As the Contract Manager, you will lead the teams, and you will have a very good track record and will be capable of running the operation whilst on duty.

At times, this will be a hands-on role and therefore must have hands-on experience when required.

Main Duties & Responsibilities

Business Operations

1. Establishment and day-to-day management of PPM systems.
2. Overall management of permanent, temporary, and subcontractors.
3. Management of procurement and project work.
4. Management and control of budgets including revenue and capital expenditure.
5. Management and control of maintenance operations across the site for which you are responsible.
6. Report on service management in association with contract terms and conditions.
7. Ensure all technical elements of the contract meet client requirements.

1. To develop a good working relationship with all members of staff, subcontractors, and the client representatives.

1. Oversee the daily organisation of staff and their workload, offering advice and general information.
2. You will be the first point of contact for escalations (customer/staff).
3. Complete annual appraisals.
4. Monitor the team's daily and weekly performance.

1. Ensure team expenses are processed in accordance with the Expense policy.
2. P&L of contract.

1. Ensure Health and Safety policies and procedures are adhered to.
2. Ensure compliance with all Health and Safety legislation.
3. Fire Safety: Ensure staff awareness of Fire Safety procedure.
4. Ensure ISO processes are followed to ensure departmental/business compliance.
5. Undertake monthly training courses as allocated on the training portal and ensure your teams carry this out.

1. Responsible for the development and delivery of business improvements, in line with company strategy.

1. Oversee the KPI's and escalate concerns.
2. Review KPI's.
3. Offer recommendations for improving KPI figures.

1. Concept Evolution/FSI Go.
2. IT Skills such as Excel, Word, PowerPoint.
3. Excellent leadership and managerial skills.
4. Ability to make solid business decisions.
5. Supervisory experience / Team Leadership.
6. Proven Communication skills.
7. Ability to manage conflict.
8. Basic financial knowledge (Credits/Accruals/Pro-Rata).
9. Minimum Two years' experience gained within a maintenance environment in a management role.
10. Previously worked with PAS.
11. High level of administration/organisational skills.
12. Conversant with current Health and Safety legislation with relevance to safe working practices.
13. Experience in computer PPM management systems (Concept…).
14. Sound Mechanical and/or electrical knowledge.

1. Electrical Apprenticeship - gained within the building maintenance industry OR NVQ Level 2-3 (Mechanical Discipline e.g., Heating and Ventilating 6018).
2. L8 Training for Domestic.
3. Degree in Electrical/Mechanical Engineering or Building Services Endorsement.
4. Degree in Building Services Engineering (High level of electrical content).
5. Membership to the Institute of Safety and Health (IOSH) or equivalent.
6. Relevant Business/Management Training.
7. HV/AP certification.