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Loss Prevention Officer

TK MAXX

United Kingdom

On-site

GBP 20,000 - 30,000

30+ days ago

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Job summary

Join a forward-thinking company as a Loss Prevention Officer, where your role is vital in ensuring a safe and welcoming environment for customers and staff alike. You'll be the friendly face at the entrance, dedicated to deterring loss while enhancing the shopping experience. This position offers an exciting opportunity to develop essential skills in conflict resolution and customer service within a dynamic retail setting. Enjoy comprehensive training, competitive pay, and a culture that values diversity and personal growth. Be part of a team that not only works hard but also knows how to have fun and give back to the community.

Benefits

Competitive Salary

Uniform Provided

Employee Assistance Program

Associate Discount

Service Awards

Qualifications

  • Experience in a customer-facing role is ideal but not essential.
  • Ability to remain calm and professional under pressure.

Responsibilities

  • Support a positive customer experience by being a visible presence.
  • Deter loss on the sales floor and act as an ambassador for loss prevention.
  • Work closely with the store team to maintain product security.

Skills

Customer Service Skills

Conflict Resolution

Calm Under Pressure

Communication Skills

Self-Motivation

Resilience

Job description

Homesense is all about helping people to let their personality shine at home. We do that by bringing unique, high-quality pieces to stores throughout the country. Like our stores, our work environment is ever-evolving - and always inspiring. Because every day is a new opportunity to Discover Different.

Could you be one of our Loss Prevention Officers?

As the world's leading off-price retailer of clothing and homeware worldwide, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working as a Loss Prevention Officer, you'll help to deliver our goal of keeping our customers, associates and assets safe. Experience of being in a customer-facing role, within a fast-paced retail environment or security guard role is ideal but not essential.

In this role:
  1. You will be supporting a positive customer experience within our stores by being a visible, friendly, approachable presence at our entrance doors.
  2. You will be focused on deterring loss on the sales floor whilst acting as an ambassador for the loss prevention function.
  3. You will work closely with the store team to maintain security of our product and together you will aim to deliver effective conflict resolution when required.
  4. You will need to demonstrate your ability to remain calm and professional under pressure.
  5. You will also be self-motivated, resilient and driven to make a difference with a natural ability to communicate.

In return, you'll get an in-depth programme of training when you start.

Are we right for you?

We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team.

Also as a TJX Europe associate, you'll enjoy:
  1. Competitive Salary
  2. Uniform Provided
  3. Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you'll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We're proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.

At TJX Europe we're committed to building an inclusive culture where all our associates feel welcome, valued and engaged. It's the diversity of our associates that drives our success, and we welcome and encourage applications from everyone that wants to be part of our growing business.

We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It's our way of empowering you to make your career here.

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