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Loss Adjuster

Sedgwick Resource Solutions

Aberdeen City

Hybrid

GBP 30,000 - 50,000

Full time

5 days ago
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Job summary

An established industry player is seeking a Domestic Loss Adjuster to enhance customer experiences during challenging times. This role involves investigating property losses, negotiating settlements, and maintaining relationships with clients and insurers. You will ensure that customers feel supported and confident as they navigate through their claims process. With flexible work options and a focus on professional growth, this position offers a unique opportunity to advance your career in a supportive environment. If you are passionate about helping others and have the necessary experience, this could be the perfect role for you.

Benefits

Flexible work options
Generous Holiday
Customisable Flexi-Benefits
Professional Growth
Referral Scheme
Pension Scheme
Reward & Recognition
Health & Wellbeing benefits
Green Car Scheme
Life Assurance

Qualifications

  • Experience in domestic property claims and major loss adjusting.
  • Strong analytical, communication, and negotiation skills.

Responsibilities

  • Investigate and assess major domestic property losses including fire and flood.
  • Negotiate settlements and prepare detailed reports.

Skills

Investigating and assessing major domestic property losses
Negotiating settlements
Preparing detailed reports
Building and maintaining relationships
Providing excellent customer service
Staying up-to-date with industry regulations
Analytical and problem-solving skills
Communication and interpersonal skills
Negotiation and influencing skills
Proactive and results-oriented approach

Education

Relevant professional qualification (e.g., ACII, CILA)

Job description

Job Description

Job Title: Domestic Loss Adjuster

Location: Aberdeen

Salary: Competitive - dependent upon experience

Job Type: Full-Time, Permanent

Your New Role:

Sedgwick Resource Solutions is looking for candidates with a background in domestic property claims. We are specifically seeking individuals with experience in visiting and inspecting customers' properties who are ready to advance their adjusting career. Additionally, we welcome applications from those who are already working as domestic major loss adjusters.

Your New Company:

Our client prioritises taking care of customers and understands that when disaster strikes, it's not just about buildings; it's about the people, their homes, and their peace of mind.

You will play a vital role in ensuring that each customer's journey is as smooth and stress-free as possible, helping them regain their confidence and get back on their feet with care.

Your Skills and Experience:

  1. Investigating and assessing major domestic property losses, including fire, flood, and other perils.
  2. Negotiating settlements with policyholders and third parties.
  3. Preparing detailed reports and documentation.
  4. Building and maintaining strong relationships with clients and insurers.
  5. Providing excellent customer service.
  6. Staying up-to-date with industry regulations and best practices.
  7. Proven experience as a Commercial Loss Adjuster (minimum 1 - 2 years).
  8. Strong analytical and problem-solving skills.
  9. Excellent communication and interpersonal skills.
  10. Negotiation and influencing skills.
  11. The ability to work independently and as part of a team.
  12. A proactive and results-oriented approach.
  13. A relevant professional qualification (e.g., ACII, CILA) is preferred but not essential.

Your New Benefits:

  • Flexible work options: Enjoy a mix of remote and hybrid to support your work-life balance.
  • Generous Holiday: 25 days of annual leave, plus bank holidays with an option of purchasing more holidays throughout the year.
  • Customisable Flexi-Benefits: Choose benefits that suit your lifestyle.
  • Professional Growth: Access training with industry experts within the company as well as industry qualifications like Cert CII and BDMA with financial rewards upon completion.
  • Referral Scheme: Earn financial reward when your referred colleagues complete their probation period successfully.
  • Pension Scheme: Self-invested personal pension above the statutory minimum.
  • Reward & Recognition: Earn vouchers for popular retailers in categories like retail, dining, and entertainment by sending and receiving points to colleagues within the business.
  • Health & Wellbeing: Select from benefits like eyecare vouchers, cycle-to-work schemes, and digital consultations, where you can book appointments and get prescriptions via video calls - all designed to keep you healthy and supported.
  • Green Car Scheme: Lease an electric vehicle with home charge point installation (if required) through our partner supplier.
  • Life Assurance: Cover for you with the option of also adding your partner in the event of death while in service, regardless of medical history.
  • Critical Illness Cover: Receive a lump sum if diagnosed with conditions like cancer, a heart attack or stroke.
  • Group Income Protection: Cover up to 60% of your salary after six months of incapacity.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

We are committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

Where roles are advertised as remote working successful candidates will be required to work in the UK only.


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